Apple Event: May 7th at 7 am PT
what does it mean when it syas that the technical support has expired for my new ipod touch. i checked it using the seriel number of my ipod touch. it shouldnt be expired for a newly bought ipod touch, aint it?
What did the site say? With the standard 1-year warranty you gt 90 of free telephone support and 1-year of hardware warranty.
From whom did you purchase the iPod?
Do you have a dated receipt for the purchase?
this happened when i was checking on my coverage status for my new ipod touch.repairs and service coverage says active, but technical support says expired. die the retailer trying to cheat me by selling me an old model? because it cant be expired, cant it? for the newly bought new 4th gen model? all new, cannot be happening.
i bought it yesterday at apple retailer at pc world mall in London. when i reached home, i opened apple website, and when straight to support page, typed in the seriel number in the coverage status section.and there it was, it said technical support expired, and repairs and coverage service active. i still keep the dated purchase receipt. have i been cheated? coz i didnt open the box yet, if its true that ive been cheated, im goin to return back the product to them.
It sounds like the 90 day support has expired . You have to choices:
- Go back to the PC World Mall and try to work it out with them.
- Contact iPod support.. You may have to scan and send a copy or your receipt.
Hi, i bought an apple mac mini 3 days ago. I checked my status it shows technical support expired. Have i been cheated?? Could you pls tel what i should do?
Did you purchase it from Apple?
Call Apple at 1-800-MY-APPLE
Hi,
I'm from india. i bought it from a apple authorised seller shop. Also my Mac is not registered with apple. Because while starting up mac, i did not have internet. so i have scanned my bill and i have uploaded in register.apple.com
technical support expired for my new ipod touch
