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Cannot connect to AirPlay any more (AirPort Express)

I have been using AirPlay with my old AirPort Express for a few months without any problems.


After the recent iTunes update (I believe), it no longer works.


It shows this message for a long time:


User uploaded fileConnecting to "AirPort"...


And then this:


User uploaded fileAn unknown error (-15006) occurred while connecting to the AirPlay device “AirPort”.



After that, the option to play from the AirPlay speakers disappears in iTunes:


User uploaded file

And I can no longer access the AirPort Extress via the AirPort Utility (5.6):


User uploaded file



I have tried disconnecting the AirPort from the power, resetting it twice, and restarting my Mac.


What else can I try?


(I am running the latest Lion on my MacBook Pro.)

MacBook Pro, Mac OS X (10.7.2), 2.4GHz Core i7, SSD, Hi-Res Glossy

Posted on Jul 28, 2012 12:38 PM

Reply
45 replies

Jul 28, 2012 4:53 PM in response to Rudolfensis

For clarity if anyone else is reading this thread, the -15000/6 errors are related to IPv6 being used by Mac OSX Lion and up for finding AirPlay. This is unlikely to be the default on some older Airports/Express units.


The setting needs to be changed in Airport Utility (and you need 5.6, NOT the default 6+ that comes with Lion). It is quite hard to find, but here's the link :-)


AirPort Utility 5.6


Go to Manual Setup, then advanced and set IPv6 Mode to Host. Press Update for the Airport to restart.


Rudolfensis, if this isn't working for you, I can only speculate that your airport either has not been updated, or that it is something to do with the way it is distributing IP addresses? The one I use for AirPlay is in Bridge mode.


Apple, we'd like our 'manual' and profiles settings back in Airport, please! :-) AU 6+ is, well, a bit silly - as is the current confusion having to download an older version of the software to update the device… AND that the software is hard to find.

Jul 28, 2012 5:27 PM in response to Rudolfensis

Not sure what that error is, but…


Is your Airport plugged into the router via ethernet? Check that it is (in AU 5.6) using the right connection mode in:


Internet/Connect using


It's always better to set them up via ethernet too! :-)


If you still can't access the Airport, start over. Disconnect it from the power for 15 seconds or so, and restart it - use a paperclip or biro on reset button. My older Express flashes yellow three times, then starts with default settings and I can begin again.

Jul 29, 2012 11:16 AM in response to Rudolfensis

Rudolfensis wrote:


Ah, sorry forgot to mention that I have AP Exp 802.11g

I suspect that's the problem. I have one of those around here somewhere and may have time to test it out, but it may not be IPv6 capable. That document also says your firmware should be 6.3, is that what you now have?

I'm running Lion, so can't use 5.6.1, because that's for Leopard and SL? I thought 5.6 is for Lion?

According to that reference I gave you, 5.6.1 is for OS X 10.7.4 and above, but it's been working OK for me with Leopard.


Other references say you are correct, so I guess you should stick with 5.6 as 6.1 won't work with 802.11g base stations.


Message was edited by: MadMacs0

Jul 30, 2012 12:45 AM in response to Rudolfensis

So I pulled out my old 802.11g and had lots of problems trying to get it to work with AU 5.6.1, so had to reset to factory settings and use Ethernet cable. I verified that there is no way to do anything with IPv6 and although I can't find that documented anywhere it would appear that it's too old to support it.


If IPv6 is indeed a requirement for AirPlay with the new iTunes, then I'm afraid you'll have to purchase a newer Express or perhaps restore the old iTunes.

Cannot connect to AirPlay any more (AirPort Express)

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