Previous 1 2 3 4 Next 136 Replies Latest reply: Dec 4, 2014 1:23 PM by markkuarimo Go to original post
  • Lord Of The Weirdos Level 1 (75 points)

    I had that same problem on a Mac Mini I used to own.  I rarely used the Superdrive.  Had the machine for about 1.5 years, when to use the drive for the 1st time in 8 months and it would spit out any disc that wasn't store bought.  No OS change was done or anything.  The drive just failed out of no where without a warning.

  • JustPerfect Level 1 (0 points)

    PC running Linux is something that looks like it might make the short list for my next choice. I haven't even OWNED a PC for eight years, but I get frustrated. I have to say, though: Apple customer sevice has been beyond amazing. They've replaced an MBP of mine  in the past, based upon its two-year service record. They have accommodated every request that I've made, and replaced an iPhone that I'd dropped in the toilet when I told them that at the time I called to cancel the Apple Care plan on the phone. That, and I tend to think that hardware quality is a dice-roll throuought the tech sector--and Apple's people have always been GREAT for me. They've earned my loyalty, and I like their OSes.

  • edisc Level 1 (0 points)

    I'm using it on my Mac Mini and it worked perfect hours before the install of ML.  This is not a hardware issue, it has to be software related.

  • Grant_Y Level 1 (0 points)

    Same basic problem on a 15" MB Pro 4,1 -- 2.5Ghz  I can read DVD's ok (well, so far), but get a "device not supported" error if I try to burn.

  • GarageMonkey Level 1 (0 points)

    Add me to the list. Just tried to install iWork from the DVD and all I get is a repeated speeding up, some clicking, then a slowing down of the DVD RPM, over and over, it won't even let me eject for a couple minutes before it pops up as "empty media" asking if I want to burn a DVD.

     

    I have a mid-2009 MBP.

  • us2 Level 1 (0 points)

    Same here, burned a disk using toast one hour before updating to Mountain Lion on my late 2009 MacBook Pro, guess what, after clean install the superdrive is dead, wont even take a disk!

     

    Strange this, as the say, the bear s***ts in the woods, well i truly believe that mountain lion has just craped on my MBP!

     

    If anyone finds an answer please post asap

  • Sam0329 Level 1 (0 points)

    I have the same issue. Any solution yet?

  • tony92532 Level 1 (0 points)

    I took my MBP in for diagnostic at the Apple Store along with the superdrive.  The external drive did not function with my own mac or theirs, but when I used their superdrive it worked like a charm.  The issue has something to do with the upgrade basically bricking the superdrive.  They are replacing my superdrive because it was just shy of a year old.  It appears not to be a software issue at all.  The upgrade basically killed my superdrive.  Weird.

  • tony92532 Level 1 (0 points)

    Now that my problem is completely resolved I just want to wrap it nicely here.  I have a 2010 Mac Mini Server that I upgraded to ML as well as a 2012 MBP that I ugraded at the same time.  My superdrive worked great prior to the upgrade.  I struggled to try to fix it myself only to give up and finally (pull over and ask for directions - nod to my wife there) call customer service because my MBP is new.  They had me trouble shoot the problem over the phone to no avail.  I had to make an appointment to go in for diagnostic.  It was quickly determined that it was the old drive when he tried it in their computer and got nothing.  Then tried their superdrive in my machine and it worked great.  They replaced my superdrive under the MBP warranty.  I brought it home.  Connected it to the mac mini and able to remote the MBP to the drive without a problem.  That is how it all went down.  Hope this helps someone resolve their issue.

  • Smourt Level 1 (0 points)

    Just installed Mountain Lion and my internal superdrive is no longer working.  Has Apple got a solution to this problem yet? Anyone else been able to resolve this issue?

  • mjbentoc Level 1 (0 points)

    It seems that Apple is assuming that this is a Hardware problem. For the ones that are still in the warranty period it's OK, but for the other ones like me it's a big problem.

     

    I know for a fact that ML riuned my superdrive and I know that Aple should solve my problem, but it seems that is not going to happen.

     

    If in a month apple doesn't give a solution for this problem, this MBP is the last Apple machine I bought.

  • Kims Apple Level 1 (0 points)

    After I clean-installed my mac mini of 2009,

    I found that I have the same problem while I was trying to burn cd/dvd with toast and itunes.

    It is really a big problem, and Apple should treat this immediately.

    Probably, Apple have not thought this problem when they designed new mac series those are mostly do not have internal cd/dvd roms. For just in case, I attempted update os but there was nothing to solve this problem.

    This is so...annoying to me. 

  • Smourt Level 1 (0 points)

    Hi All

     

    Apple have released an update 10.8.1 http://support.apple.com/kb/DL1571

    I have installed it and it fixed my superdrive issues. 

     

    Not sure if this is the fix for all superdrive issues.

     

    Good luck

  • koalacanth Level 1 (0 points)

    I have a mid 2010 mini and the update did not resolve the problem for me.

  • mjbentoc Level 1 (0 points)

    Same for me. My Early 2008 MBP superdrive still not working after the Update.

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