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All replies
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Helpful answers
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Oct 18, 2012 12:20 PM in response to syl20yyzby mjbentoc,Indeed. I think that this MacBook Pro will be my last Apple.
This situation is very bad and the least they could do was agnoledge the problem and try to solve it.
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Oct 22, 2012 9:31 AM in response to mjbentocby Jahvetti,Same problem with Mac mini 2010 after the ML upgrade - internal Superdrive ain't working no more. I wonder how many people are sharing our woes...? No solution? Truly amazing.
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Oct 28, 2012 2:23 PM in response to mjbentocby ppapple451,It's not the drive, its Mountain Lion. I have my MBA dual booted (boot camp) with Windows 7, and the drive works perfectly in Windows (go figure). I reboot in to OS X and the drive is like everyone describes.
<Edited by Host>
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Oct 28, 2012 2:06 PM in response to C@braby REDNAXELA,possible fix? worked for me!
last attempt before opticaldrive replacement-
found after reading around-
i have a late 2009 mac mini-
i upgraded to mountain lion from lion- then the opticaldrive did not read all dvds-
it tried then ejected-
so:
i down graded to leopard- and opticaldrive still did not read all dvds-
i then used a thin disposable microfiber with isopopyl(not sure which is better: denatured or isopopyl) alcohol and a this stiff plastic (1/32") and moved around in the slot not more than an inch inside-
voila...success!
for reals! why?i do not know- dirt or what ever-
so upgraded back to mountain lion(which is actually much nicer than leopard...in my opinion)-
all still ok-
the best of luck to you and all-
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Oct 28, 2012 4:50 PM in response to Jahvettiby Lou E,Same here. Boiling mad here. One of the main reasons I buy an Apple computer is to be able to do video editing. They made DVD Studio Pro 4 obsolete. And now they make me pay for an upgrade--Mountain Lion--that essentially makes my 2010 laptop worthless to me because I can't burn DVDs of photos I've taken and want to share with my family. What the...?!
My family had bought a total of 6 apple computers, 2 iPods, 2 iPads, 2 iShuffles, and 2 iPhones. If they don't fix this I will never buy another Apple product!!! And I will tell everyone I know to NEVER buy an Apple product.
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Oct 28, 2012 5:32 PM in response to Lou Eby Lou E,my FB group that I create regarding my anger with Apple.https://www.facebook.com/groups/298079080306985/
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Oct 30, 2012 7:30 AM in response to ppapple451by VeniceGary,I agree that it's a software upgrade problem. Same as everyone else here. Working fine before last 10.7 OS upgrade. Ejects DVD/CD's after short period. I have tried PRAM reset, SMC reset, rebuilding permissions (which by the way looks a lot like the drive software is the problem) and FINALLY thought that maybe upgrading to Mountain Lion (10.8.2) would fix the problem. No Joy.
I took my MacBook Pro (Late 2008 2.4 4GB) in to the Mac Genius in Tampa. 75 miles one way. Waited an hour after my scheduled appointment and I was still several hours out from being helped. I decided not to waste an entire day there.
I came home and tried Parallels and Windows. Still not reading the DVD/CD. Ejects immediately. I'm not sure that Parallels isn't using the same Mac drivers though.
A DVD is how I get photos to my customers. Period.
Apple, I really hope you are listening. Lots of folks upset here. I have been a Mac user since 1984 and even I am getting disenchanted with these issues.
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Oct 30, 2012 7:51 AM in response to mjbentocby Lou E,After doing the upgrade--which apple had the nerve to charge me for, not only can I not burn DVDs/CDs using finder, I can't burn them using iPhoto either. Really apple?! Are you trying to ruin the company on purpose?
Why sould I ever buy another laptop for a couple of thousands of dollars only to have the computer essentiall useless due to bad software within 2 years (mac book mid-2010)? I might as well buy some crappy Windows laptop for $300.
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Oct 30, 2012 8:19 AM in response to mjbentocby SpartonX,I have a 2010 Mac Mini and a new I7 Imac. Updated both to ML. The Imac super drive went dead. It was under warrenty. I had it replaced. I then tried the mac mini and I found that the superdrive was dead also! This was out of warrenty. I then found this thread... So I reinstalled Snow Leopard. The drive did not work. I then restored Lion with the "Command R" function and the drive came back to life! Just to do it again I then installed ML and the drive went dead again! I then did the process all over again starting from SL to Lion and the drive became active again. There is something in ML causing this issue. I know the new mac minnies dont come with super drives, so I wonder if this is a coding issue because of the new computers not coming with drives and there is a bug in the code for older machines....
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Oct 30, 2012 9:21 AM in response to mjbentocby ppapple451,Yes, it's clearly a ML problem. I boot my computer into OS X ML and the drive doesn't work. I boot it into windows 7 and it works perfectly. It's infinitely repeatable. To say it's a hardware problem - that mysteriously upon upgrading to ML the drive fails is ludicrous.
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Oct 31, 2012 5:43 AM in response to mjbentocby Lazbing,I upgraded to Lion 10.7.5 on my Mac Mini (Early 2009) a few months back and now have the same issue. CD's don't get recognized on the internal Stupidrive (prerecorded get spat out after about a minute of clunks and whirrs) , and other similar issues. Not being a massive computer person I am not entirely comfortable downgrading and upgrading OSs so would like a patch please Apple! I have tried resetting PRAM and SMC to no effect. This is total arrogance on the part of Apple in assuming that the world won't want to use CDs/ DVDs anymore. Poor, poor show!
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Oct 31, 2012 7:49 AM in response to mjbentocby SpartonX,My Mini drive was totally dead. It would not accept any disc. After downgrading and seeing the disc come back to life is kind of funny. (In a sad way)...
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Oct 31, 2012 8:10 AM in response to mjbentocby gadgetguy03,I'm in the same boat as you. My 2009 Mac Mini won't read discs anymore and I installed printer software from a CD on Snow Leopard the day before the upgrade.
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Nov 1, 2012 3:12 AM in response to mjbentocby fergvazquez,The same issue. I updated my Mac Mini (late 2009) one month ago, the superdrive was working right till then. I haven't used the superdrive since I updated the Mac and right now I've inserted a DVD and the superdrive sounds like it tries to read but hasn't got enough power supply.
Every time I've updated the Mac a problem happens; last time I've updated from SL 10.6.7 to 10.6.8 and I had to undo the process cause the optical output didn't work and Apple never solved it.
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Nov 1, 2012 5:59 PM in response to mjbentocby palenque,Same issue as expressed by many. Have late 2009 Mini Server and LG External Superdrive stopped working after ML upgrade and I know it is not the drive. I do think there is something to be said about forced behavior modification unfortunately. Looks like it is time to look at alternative solutions...