Currently Being ModeratedOct 18, 2012 12:20 PM (in response to syl20yyz)
Indeed. I think that this MacBook Pro will be my last Apple.
This situation is very bad and the least they could do was agnoledge the problem and try to solve it.
Currently Being ModeratedOct 22, 2012 9:31 AM (in response to mjbentoc)
Same problem with Mac mini 2010 after the ML upgrade - internal Superdrive ain't working no more. I wonder how many people are sharing our woes...? No solution? Truly amazing.
Currently Being ModeratedOct 28, 2012 2:23 PM (in response to mjbentoc)
It's not the drive, its Mountain Lion. I have my MBA dual booted (boot camp) with Windows 7, and the drive works perfectly in Windows (go figure). I reboot in to OS X and the drive is like everyone describes.
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Currently Being ModeratedOct 28, 2012 2:06 PM (in response to C@bra)
possible fix? worked for me!
last attempt before opticaldrive replacement-
found after reading around-
i have a late 2009 mac mini-
i upgraded to mountain lion from lion- then the opticaldrive did not read all dvds-
it tried then ejected-
i down graded to leopard- and opticaldrive still did not read all dvds-
i then used a thin disposable microfiber with isopopyl(not sure which is better: denatured or isopopyl) alcohol and a this stiff plastic (1/32") and moved around in the slot not more than an inch inside-
for reals! why?i do not know- dirt or what ever-
so upgraded back to mountain lion(which is actually much nicer than leopard...in my opinion)-
all still ok-
the best of luck to you and all-
Currently Being ModeratedOct 28, 2012 4:50 PM (in response to Jahvetti)
Same here. Boiling mad here. One of the main reasons I buy an Apple computer is to be able to do video editing. They made DVD Studio Pro 4 obsolete. And now they make me pay for an upgrade--Mountain Lion--that essentially makes my 2010 laptop worthless to me because I can't burn DVDs of photos I've taken and want to share with my family. What the...?!
My family had bought a total of 6 apple computers, 2 iPods, 2 iPads, 2 iShuffles, and 2 iPhones. If they don't fix this I will never buy another Apple product!!! And I will tell everyone I know to NEVER buy an Apple product.
Currently Being ModeratedOct 28, 2012 5:32 PM (in response to Lou E)
my FB group that I create regarding my anger with Apple.https://www.facebook.com/groups/298079080306985/
Currently Being ModeratedOct 30, 2012 7:30 AM (in response to ppapple451)
I agree that it's a software upgrade problem. Same as everyone else here. Working fine before last 10.7 OS upgrade. Ejects DVD/CD's after short period. I have tried PRAM reset, SMC reset, rebuilding permissions (which by the way looks a lot like the drive software is the problem) and FINALLY thought that maybe upgrading to Mountain Lion (10.8.2) would fix the problem. No Joy.
I took my MacBook Pro (Late 2008 2.4 4GB) in to the Mac Genius in Tampa. 75 miles one way. Waited an hour after my scheduled appointment and I was still several hours out from being helped. I decided not to waste an entire day there.
I came home and tried Parallels and Windows. Still not reading the DVD/CD. Ejects immediately. I'm not sure that Parallels isn't using the same Mac drivers though.
A DVD is how I get photos to my customers. Period.
Apple, I really hope you are listening. Lots of folks upset here. I have been a Mac user since 1984 and even I am getting disenchanted with these issues.
Currently Being ModeratedOct 30, 2012 7:51 AM (in response to mjbentoc)
After doing the upgrade--which apple had the nerve to charge me for, not only can I not burn DVDs/CDs using finder, I can't burn them using iPhoto either. Really apple?! Are you trying to ruin the company on purpose?
Why sould I ever buy another laptop for a couple of thousands of dollars only to have the computer essentiall useless due to bad software within 2 years (mac book mid-2010)? I might as well buy some crappy Windows laptop for $300.
Currently Being ModeratedOct 30, 2012 8:19 AM (in response to mjbentoc)
I have a 2010 Mac Mini and a new I7 Imac. Updated both to ML. The Imac super drive went dead. It was under warrenty. I had it replaced. I then tried the mac mini and I found that the superdrive was dead also! This was out of warrenty. I then found this thread... So I reinstalled Snow Leopard. The drive did not work. I then restored Lion with the "Command R" function and the drive came back to life! Just to do it again I then installed ML and the drive went dead again! I then did the process all over again starting from SL to Lion and the drive became active again. There is something in ML causing this issue. I know the new mac minnies dont come with super drives, so I wonder if this is a coding issue because of the new computers not coming with drives and there is a bug in the code for older machines....
Currently Being ModeratedOct 30, 2012 9:21 AM (in response to mjbentoc)
Yes, it's clearly a ML problem. I boot my computer into OS X ML and the drive doesn't work. I boot it into windows 7 and it works perfectly. It's infinitely repeatable. To say it's a hardware problem - that mysteriously upon upgrading to ML the drive fails is ludicrous.
Currently Being ModeratedOct 31, 2012 5:43 AM (in response to mjbentoc)
I upgraded to Lion 10.7.5 on my Mac Mini (Early 2009) a few months back and now have the same issue. CD's don't get recognized on the internal Stupidrive (prerecorded get spat out after about a minute of clunks and whirrs) , and other similar issues. Not being a massive computer person I am not entirely comfortable downgrading and upgrading OSs so would like a patch please Apple! I have tried resetting PRAM and SMC to no effect. This is total arrogance on the part of Apple in assuming that the world won't want to use CDs/ DVDs anymore. Poor, poor show!
Currently Being ModeratedOct 31, 2012 7:49 AM (in response to mjbentoc)
My Mini drive was totally dead. It would not accept any disc. After downgrading and seeing the disc come back to life is kind of funny. (In a sad way)...
Currently Being ModeratedOct 31, 2012 8:10 AM (in response to mjbentoc)
I'm in the same boat as you. My 2009 Mac Mini won't read discs anymore and I installed printer software from a CD on Snow Leopard the day before the upgrade.
Currently Being ModeratedNov 1, 2012 3:12 AM (in response to mjbentoc)
The same issue. I updated my Mac Mini (late 2009) one month ago, the superdrive was working right till then. I haven't used the superdrive since I updated the Mac and right now I've inserted a DVD and the superdrive sounds like it tries to read but hasn't got enough power supply.
Every time I've updated the Mac a problem happens; last time I've updated from SL 10.6.7 to 10.6.8 and I had to undo the process cause the optical output didn't work and Apple never solved it.
Currently Being ModeratedNov 1, 2012 5:59 PM (in response to mjbentoc)
Same issue as expressed by many. Have late 2009 Mini Server and LG External Superdrive stopped working after ML upgrade and I know it is not the drive. I do think there is something to be said about forced behavior modification unfortunately. Looks like it is time to look at alternative solutions...