Previous 1 2 3 4 5 6 Next 136 Replies Latest reply: Dec 4, 2014 1:23 PM by markkuarimo Go to original post
  • mjbentoc Level 1 Level 1 (0 points)

    Indeed. I think that this MacBook Pro will be my last Apple.

    This situation is very bad and the least they could do was agnoledge the problem and try to solve it.

  • Jahvetti Level 1 Level 1 (0 points)

    Same problem with Mac mini 2010 after the ML upgrade - internal Superdrive ain't working no more. I wonder how many people are sharing our woes...? No solution? Truly amazing.

  • ppapple451 Level 1 Level 1 (0 points)

    It's not the drive, its Mountain Lion.  I have my MBA dual booted (boot camp) with Windows 7, and the drive works perfectly in Windows (go figure).  I reboot in to OS X and the drive is like everyone describes.

     

    <Edited by Host>

  • REDNAXELA Level 1 Level 1 (0 points)

    possible fix? worked for me!

    last attempt before opticaldrive replacement-

    found after reading around-

     

    i have a late 2009 mac mini-

    i upgraded to mountain lion from lion- then the opticaldrive did not read all dvds-

    it tried then ejected-

    so:

    i down graded to leopard- and opticaldrive still did not read all dvds-

    i then used a thin disposable microfiber with isopopyl(not sure which is better: denatured or isopopyl) alcohol and a this stiff plastic (1/32") and moved around in the slot not more than an inch inside-

    voila...success!

    for reals! why?i do not know- dirt or what ever-

    so upgraded back to mountain lion(which is actually much nicer than leopard...in my opinion)-

    all still ok-

     

    the best of luck to you and all-

  • Lou E Level 1 Level 1 (0 points)

    Same here.  Boiling mad here.  One of the main reasons I buy an Apple computer is to be able to do video editing.  They made DVD Studio Pro 4 obsolete.  And now they make me pay for an upgrade--Mountain Lion--that essentially makes my 2010 laptop worthless to me because I can't burn DVDs of photos I've taken and want to share with my family.  What the...?!

     

    My family had bought a total of 6 apple computers, 2 iPods, 2 iPads, 2 iShuffles, and 2 iPhones.  If they don't fix this I will never buy another Apple product!!!  And I will tell everyone I know to NEVER buy an Apple product.

  • Lou E Level 1 Level 1 (0 points)

    my FB group that I create regarding my anger with Apple.https://www.facebook.com/groups/298079080306985/

  • VeniceGary Level 1 Level 1 (0 points)

    I agree that it's a software upgrade problem. Same as everyone else here. Working fine before last 10.7 OS upgrade. Ejects DVD/CD's after short period. I have tried PRAM reset, SMC reset, rebuilding permissions (which by the way looks a lot like the drive software is the problem) and FINALLY thought that maybe upgrading to Mountain Lion (10.8.2) would fix the problem. No Joy.

     

    I took my MacBook Pro (Late 2008 2.4 4GB) in to the Mac Genius in Tampa. 75 miles one way. Waited an hour after my scheduled appointment and I was still several hours out from being helped. I decided not to waste an entire day there.

     

    I came home and tried Parallels and Windows. Still not reading the DVD/CD. Ejects immediately. I'm not sure that Parallels isn't using the same Mac drivers though.

     

    A DVD is how I get photos to my customers. Period.

     

    Apple, I really hope you are listening. Lots of folks upset here. I have been a Mac user since 1984 and even I am getting disenchanted with these issues.

  • Lou E Level 1 Level 1 (0 points)

    After doing the upgrade--which apple had the nerve to charge me for, not only can I not burn DVDs/CDs using finder, I can't burn them using iPhoto either.  Really apple?!  Are you trying to ruin the company on purpose?

     

    Why sould I ever buy another laptop for a couple of thousands of dollars only to have the computer essentiall useless due to bad software within 2 years (mac book mid-2010)?  I might as well buy some crappy Windows laptop for $300.

     

    https://www.facebook.com/groups/298079080306985/

  • SpartonX Level 1 Level 1 (0 points)

    I have a 2010 Mac Mini and a new I7 Imac. Updated both to ML. The Imac super drive went dead. It was under warrenty. I had it replaced. I then tried the mac mini and I found that the superdrive was dead also! This was out of warrenty. I then found this thread... So I reinstalled Snow Leopard. The drive did not work. I then restored Lion with the "Command R" function and the drive came back to life! Just to do it again I then installed ML and the drive went dead again! I then did the process all over again starting from SL to Lion and the drive became active again. There is something in ML causing this issue. I know the new mac minnies dont come with super drives, so I wonder if this is a coding issue because of the new computers not coming with drives and there is a bug in the code for older machines....

  • ppapple451 Level 1 Level 1 (0 points)

    Yes, it's clearly a ML problem.  I boot my computer into OS X ML and the drive doesn't work.  I boot it into windows 7 and it works perfectly.  It's infinitely repeatable.  To say it's a hardware problem - that mysteriously upon upgrading to ML the drive fails is ludicrous.

  • Lazbing Level 1 Level 1 (0 points)

    I  upgraded to Lion 10.7.5 on my Mac Mini (Early 2009) a few months back and now have the same issue. CD's don't get recognized on the internal Stupidrive (prerecorded get spat out after about a minute of clunks and whirrs) , and other similar issues. Not being a massive computer person I am not entirely comfortable downgrading and upgrading OSs so would like a patch please Apple! I have tried resetting PRAM and SMC to no effect.  This is total arrogance on the part of Apple in assuming that the world won't want to use CDs/ DVDs anymore. Poor, poor show! 

  • SpartonX Level 1 Level 1 (0 points)

    My Mini drive was totally dead. It would not accept any disc. After downgrading and seeing the disc come back to life is kind of funny. (In a sad way)...

  • gadgetguy03 Level 1 Level 1 (0 points)

    I'm in the same boat as you. My 2009 Mac Mini won't read discs anymore and I installed printer software from a CD on Snow Leopard the day before the upgrade.

  • fergvazquez Level 1 Level 1 (0 points)

    The same issue. I updated my Mac Mini (late 2009) one month ago, the superdrive was working right till then. I haven't used the superdrive since I updated the Mac and right now I've inserted a DVD and the superdrive sounds like it tries to read but hasn't got enough power supply.

     

    Every time I've updated the Mac a problem happens; last time I've updated from SL 10.6.7 to 10.6.8 and I had to undo the process cause the optical output didn't work and Apple never solved it.

  • palenque Level 1 Level 1 (0 points)

    Same issue as expressed by many.  Have late 2009 Mini Server and LG External Superdrive stopped working after ML upgrade and I know it is not the drive.  I do think there is something to be said about forced behavior modification unfortunately.  Looks like it is time to look at alternative solutions...

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