Previous 1 5 6 7 8 9 Next 162 Replies Latest reply: Dec 14, 2014 7:54 AM by arkling Go to original post
  • Maurizio Orlandi Level 1 (45 points)

    I had the Macbook replaced: no problem with the new one!

  • glitchman Level 1 (0 points)

    I had the MacBook replaced also.  Unfortunately same problem with the new one!

  • MikeTheBike2010 Level 1 (0 points)

    My x1 week old Macbook Pro 13 inch has been very slow to wake from sleep if left for more than x1 hour.


    I noticed the app Better Touch Tool was the last thing to re appear in the status bar.


    I have turned off BTT and now appear to back to instant wake?



    I hope this helps?

  • Silvain24 Level 1 (5 points)

    My Retina 13 was slow to wake from sleep too, but now, after V1.1 EFI update, it doesn't wake any more if it left few hours, have to force shutdown with power button.

    But the MacBook is quite hot in sleep mode, moe than in wake mode


    It's my first Apple laptop, not a good experience...

  • shawnunder7 Level 1 (0 points)

    I can say the same thing. I got my Retina 13 Inch about a month ago and this has been happening for about the last two weeks. I've been home from college so when i'm not using the mbp, i close the lid, which puts it to sleep. Whenever i open it, it lags to the point where it will require a reboot to speed up (on which the boot hangs on a gray screen for about 30sec) or it will take about 20 min to get back to normal. I did install the EFI update that was available this morning, but i don't notice a difference. Is this something worth taking to Apple Store for them to take a look at since my warranty is still fresh and untouched?

  • Barbara Passman3 Level 2 (180 points)

    Are your MBPs connected to a monitor or anything via Thunderbolt?

  • MikeTheBike2010 Level 1 (0 points)

    Thank you fo rthe question.


    No just Magic Mouse via BT and power cord.


    Thank you

  • Silvain24 Level 1 (5 points)

    I call Apple Care support yesterday (90 days free call), they give me 3 tasks to do before starting any investigation:


    - Reset NVRAM (procedure can be find on Apple support website).

    - Reset SMC (procedure can be find on Apple support website).

    - Reinstall MacOS 10.8.1 from boot menu (procedure can be find on Apple support website). You don't lose any personnal setings of data, you'll just have to réinstall 10.8.2 patch after.


    After this step i don't had any sleep problem, but the Macbook is always hoter in sleep mode than in wake mode.


    Hope this will help.

  • Summer Storm Pictures Level 1 (0 points)

    This is a known issue with the engineers at Apple.


    That's the good news.


    The bad news:


    It is a problem that is "baked in" if you will--at the factory assembly level.


    It is similar to an issue with a previous model of MBP's a few years back that had bad NVIDIA chipset. Adjustments had to be made at the factory assembly level to fix that issue.


    Same here. Your only solution is to get a completely newly built replacement right off the production line--where "adjustments" have been made.


    Fortunately for those of us who custom ordered their original machine, this will be automatic, but for those with "standard" configurations, you will need to be certain that any replacement is newly built at the factory, not from the warehouse.

  • xWindows Level 1 (0 points)

    That's funny.  I custom ordered mine.  Top spec on everything, and I still have the same issues.  I really don't know what to do.

  • Tim Lorenzen Level 4 (1,940 points)

    My 15" Retina MBP is probably one of the first units that were built, because I ordered it right after it was released. I don't have any sleep-related problems whatsoever, so I doubt this is a hardware issue affecting all units up to a certain production date or revision. If this was the case, my MBP would have to be affected, too.

  • glitchman Level 1 (0 points)

    I had my custom built 15" replaced with a new 13" in early December.  I worked a deal with the Apple Store and they were very responsive.  However, the 13" has the same issue.  After a certain period of time, I wake up the display to see a dialog box for my login, but there is no response to mouse, cursor or keyboard.  I have to shutdown and restart.  Nothing is connected to the laptop except occasionally the Apple USB keyboard.


    It doesn't seem to happen (or perhaps less frequently-can't remember) if I select the log off option rather than just letting it go to sleep.  Also, I haven't stored it in my laptop bag in sleep mode.  After the extreme overheating-while-asleep problem I had with the 15", I'm afraid to put it in the bag unless it's turned off.


    Are you suggesting that Apple would replace this laptop with a new one?

  • shawnunder7 Level 1 (0 points)

    The same thing happens to my 13" all the time. If it goes to sleep it lags, if its charging it lags, sometimes just turning it on lags. I have nothing plugged into it at all...ever. I'm guessing one option would be to just get a replacement and see if that fixes any issues. Might actually do that today along with my iPhone 4S that no longer wants to fully charge.

  • Summer Storm Pictures Level 1 (0 points)

    Potential success--finally--but guardedly optimistic.


    I've been dealing with this wake-from-sleep problem for some time--the long delay after opening up my "sleeping" 15-inch "Retina" MacBook Pro, along with a black screen for almost 10-seconds, before my log-in dialog screen finally appeared.


    Up to now none of the "tinkering" seemed to have helped, and per a conversation I had with a senior AppleCare tech, my understanding was that the problem was only going to be corrected at the factory level where an adjusted chipset could be implemented into the build/assembly phase.


    In another thread there has been a lot of "voodoo" running Terminal commands, which also had not brought success.


    Out of morbid curiosity or plain blind optimism, I decided to research an official Apple developer page offered up by another contributor on the other thread that explained the various Terminal commands as far as power management. I came up with a last-ditch effort and assembled several Terminal commands.


    These were the Terminal commands I ran and in this order:


    sudo pmset -a hibernatemode 3

    sudo pmset -a autopoweroff 0

    sudo pmset -a autopoweroffdelay 36000

    sudo pmset -a standby 0

    sudo pmset -a standbydelay 36000

    sudo pmset -a acwake 0


    Then I closed the lid to my MBPr around midnight last night and un-plugged it. Around 6AM this morning (5-plus hours later), I woke up, opened the MBPr and it instantly went right to my user-password log-in dialog--no delay or dark screen.


    I'll be curious now to see if others, likewise vexed for so long with this issue, have similar success, and am further hopeful that the settings "stick" beyond any expected OS or other future updates.


    I will update my own experience in a couple days, success or failure—hopefully success.


    Good luck.


    Note: The 36000 in the Terminal commands represents 10-hours in seconds. For me that will work as I am never not on my MBPr more than 5-8 hours at any one time, and if so, I don't mind hibernation mode setting in to save battery power.

  • brferreira8 Level 1 (0 points)

    Has anyone else tried this with success?

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