My wife's iphone was stolen and after 5 days was returned. She had her phone password protected but now, when she first turned it on after receiving it back, it is no longer password protected. Does this mean that someone tried and/or successfully hacked into her phone or is it just a random occurrence? Any help would be very helpful. Thanks in advance.
iPhone 4
Is the phone the exact same as it was except it doesn't have a password. (Meaning does it have all the same apps, music, email accounts, etc. that it had before?)
Correct. Nothing, as far as we can tell, is gone or altered, but the phone no longer gets 3g coverage (I assume this is a different issue and will be bringing it to the store in the AM). Do you have any idea if someone did in fact "hack" into the phone?
If everything was there then someone probably guessed the code and just changed the setting. I would not be concerned if everything is in tact. If she has not already done so then change the Apple ID password immediately to protect her account.
Thanks. But there is no way, unless this person is Will Hunting or is a professional password guesser, that the password was cracked by way of putting in the correct password. We did change the password to our account but we are just curious if the phone was in fact hacked into (another story/situation entirely).
Can't tell you if the iPhone was hacked into, but as minimum I would
recommend restoring the iPhone as new which will wipe everything on
the iPhone including any exploits someone may have left while the
iPhone was not in your control.
The only way to unlock an iPhone without entering the passcode is to restore it in iTunes. If your data (contacts, music, pics, ect...) is still on the phone, that would mean the person did in fact "guess" and enter the passcode. If all of your data has been erased, it is likely that they have restored it in iTunes.
I would restore again in iTunes as new or from a previous "backup" if there is one on file.
Thanks to everyone who answered this question. I appreciate your answers and your time. Cheers!
my phone was stolen, then returned, but now unpassword protected... does this mean the thief hacked into it?
