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Display sleep problem with external monitor

I have a 2010 MacBook Pro connected to an external 30" Dell monitor. Since installing Mountain Lion, whenever Display sleep occurs, it turns off both monitors as it should. But then when I wake the monitors up, two bad things happen:


1. The MacBook monitor wakes up in what looks like 800x600 resolution (instead of 1440x900) -- so everything is huge, and there are black bars on both sides of the screen.


2. The external monitor doesn't wake up at all.


Unplugging the external monitor from the laptop and plugging it back in restores the original settings and wakes the external monitor up.


Any suggestions (besides filing a bug report)?

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 28, 2012 7:59 PM

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21 replies

Oct 2, 2012 6:57 AM in response to pberk

After a full day of reinstalling Mountain Lion in recovery mode with the problem immediatly recurring, I noticed that my iMac was extraodinarily hot when I touched the area where you can feel the slight vibrations from the disk drive running -[ I was checking it to see whether the display was merely blacking out and wouldn't wake, or if the hard drive was actually lshutting down....]


Because of the extraordinary heat, I powered down the iMac for a few hours, until it was totally cool to the touch. When I turned it back on, the problem had disappeared..... I've been running the computer for a few hours now with no recurrance.


I believe the shut-downs/unwarranted "sleeps" were in response to overheating (Apple tech support told me that if it was overheating that I should get some beeps when it shut down spontaneously, but I did not get any indication of this fromthe computer -- perhaps because I have an older model iMac?


In any case, problem has now been resolved....

Oct 12, 2012 5:28 PM in response to dpdpdp

Just recently upgraded my iMac mid 2010 to Mountain Lion. I did a clean install on a brand new Sandisk Extreme SSD. The only issue I have is my secondary monitor via display port does not wake from sleep. The only way to correct this issue is to avoid having the system sleep or reboot when I need the external monitor. The external/secondary monitor bug has been an issue since Lion (wakeup with no background) but now my secondary monitor is useless unless I reboot.


This has been an ongoing issue with Apple and it looks like no one is working on a fix.


So dissapointed.....

Nov 8, 2012 8:11 AM in response to dpdpdp

I and a friend have similair issue.

Macbook Pro late 2009 and 2011. Issue has started since upgrading to Mountain Lion.


When connected to external monitor (in my case a Apple 23") and macbook is left on after a few hours it goes to sleep, till now all fine.

However when I try to restart:


1. Macbook does not react to mouse or Keyboard

2. light is out (not flashing)

3. machine is on, you can here it when you get real close

4. Macbook is very hot


Nothing helps but hard restart!


It seems an issue with Mountain Lion and energy saving. I have reset the PMU etc..

Nov 24, 2012 11:19 PM in response to dpdpdp

When connected to an external display and going into sleep (either via energy saver or alt+cmd+eject), it cannot be woken up on EITHER display… I have to force a hard reset, always. I have reset the SMC and NVRAM numerous times, turned off "wake for network access" etc… no dice. Very frustrating considering I rarely use my computer away from a desk. This occurs on a 15.4" Late 2008 Unibody MBP with both a 23" aluminum Cinema Display, as well as a 24" Dell UltraSharp 2408WFP. Extremely annoying.

Apr 6, 2013 10:45 AM in response to dpdpdp

If you disconnect the external monitor, does the MacBook Pro act normally when it wakes from sleep?


Hook up the external monitor and try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode


Safe Mode - About


Apple support article:


Video Troubleshooting Internal and External Monitors

Display sleep problem with external monitor

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