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only partial download of music files

After purchasing and downloading a music album in iTunes store, some of the songs partially downloaded. Is there a way to re-download or ammend the errors occurred to the downloaded files without having to purchase the songs again?

Posted on Jul 28, 2012 8:22 PM

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2 replies

Jul 28, 2012 9:12 PM in response to Backan

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:


Downloading past purchases from the App Store, iBookstore, and iTunes Store


Otherwise, I'd report the problem to the iTunes Store.


Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".


Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

only partial download of music files

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