Previous 1 2 3 4 Next 139 Replies Latest reply: Nov 20, 2015 6:07 AM by Tatarenko Go to original post Branched to a new discussion.
  • platinum7919 Level 1 (0 points)

    I have the same problem with Galaxy Nexus 4.1.1

     

     

    It worked fine when I still had lion, but as soon as I upgrade to mountain lion, it no longe recogize the device

     

    On the Android device it keep blinking from "Connected as Media device" to "usb debug mode" and it keep repeating as long as the ubs cable is plugged in.

  • Johnathan Burger Level 6 (15,882 points)

    Those are made by Samsung also aren't they?

  • Johnathan Burger Level 6 (15,882 points)

    According to the phandroid forums,  some people are having trouble on windows also.

     

    Samsung mtp drivers failing,  device won't mount,  etc.

    Some are claiming faulty usb port on device,  bad cables,  etc.

  • Seadooriderty Level 1 (0 points)

    I am having the same issue. I attempted to use Android File Transfer to get music onto my Samsung Galaxy S III, but after installing the app I plugged my phone in via USB like it said in the instructions, and my Macbook Pro with OS X mountain lion will not recognize the phone.

  • Johnathan Burger Level 6 (15,882 points)

    First time you try to sync, you have to manually open the file transfer app.

    Make sure the phone is in ptp mode(camera) and you have USB debugging on.

    I can connect and access the internal storage, I just can't access the external micro-sd card.

  • Seadooriderty Level 1 (0 points)

    I did exactly as you described. I have my phone plugged in, debugging on, and in PTP mode, but the transfer file app does not recognize my phone. It says "No android device connected, please connect a device via USB to get started." 

  • Johnathan Burger Level 6 (15,882 points)

    Are you using the cable that came with the phone?

    Do you have a different cable you can try?

     

    I have had it work after unplugging and plugging it back in. 

  • Meg St._Clair Level 9 (50,977 points)

    Johnathan Burger wrote:

     

    First time you try to sync, you have to manually open the file transfer app.

    Make sure the phone is in ptp mode(camera) and you have USB debugging on.

    I can connect and access the internal storage, I just can't access the external micro-sd card.

    Sorry, I haven't been able to grab anyone's 3S at work to try this out. At least, with the microSD card, you can pop it into a card reader (I have one that's barely bigger than the card that I keep on my keychain). Bit of a pain if you're using a case, though.

  • Johnathan Burger Level 6 (15,882 points)

    That is the issue,  I have a hybrid silicon/hardshell case.

    Wifi transfer apps work and can access the sd card. 

  • konjarts Level 1 (0 points)

    I had the same issue. I finally got the Android File Transfer app to work and recognize the device by switching the phone from "Media device (MTP)" to "Camera (PTP)".

     

    The way you do this is the same as how you would normally connect the sd card -- from the pulldown notifications on the Samsung Galaxy S3, you have the USB options.

     

    I saw someone else had USB debugging on -- might need to switch that off too.

  • EyeAmTJ Level 1 (0 points)

    Samsung phones never did work on a Apple product

  • Johnathan Burger Level 6 (15,882 points)

    False.

    Android apparently use to use usb mass storage -plug it in and it mounted as a drive.

    Android now uses the mtp/ptp crud that Apple doesn't support natively.

     

    As I have posted-I can see my phone in the file transfer app,  I can access the internal sd card,  I cannot access the external sd card.

  • elicik Level 1 (0 points)

    With my Nexus 7, which uses MTP and PTP, which means you must use the Android File Transfer app, it sometimes works and sometimes doesn't. If it doesn't work, I just force quit the app and start it again.

  • Johnathan Burger Level 6 (15,882 points)

    My big issue is I cannot access the external sd, something Nexus users can't experience since you don't have one.

    I can get the internal one to mount using Android file transfer.

    It crashes every time I try to access external sd.

  • elicik Level 1 (0 points)

    Any device that has an external SD card should not use the Android file transfer app. It is only for android devices that don't have USB mount storage, and use MTP and PTP instead. Mac does not natively support MTP and PTP, so that's why the app was created

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