Previous 1 2 Next 15 Replies Latest reply: Nov 19, 2012 2:06 AM by léonie
Skittles368 Level 1 (0 points)

Hi. I have just downloaded the new software update 10.7.4. After I had installed it I could no longer use the full version of garage band. please help.

  • léonie Level 10 (91,124 points)

    I could no longer use the full version of garage band. please help.

    In what way can you no longer use it? Do you get an error message, when you try to lauch it? What is the exact error message?

    What version of GarageBand do you have?

  • Skittles368 Level 1 (0 points)

    I have garage band 11 6.0.5. When I go on to garageband I see half of the loops all unusable. So the ones that I can use is just faded grey and when I click on it, it says the current softwre or apple loop selected is not installed into my computer and it says would you like to download it now. I click and it starts searching for a new software update but it shows everything is all up to date. Hope this helped you understand more of what i was ment to say

  • léonie Level 10 (91,124 points)

    Did you buy GarageBand from the App Store, preinstalled  on your Mac, or the boxed iLife version? If you bought the boxed version, reinstall GarageBand using the installer, that you can download from the Apple support page: 

    GarageBand 6.0.5

     

    After this, you should be able to download the loops.

     

    Also, if you did not actually erase your library, but installed 10.7.4 on top of your system, your loops may very well still be in your library; then you only need to reindex your loops, not to download them again.

    To reindex your Loops, see the FAQ: Rebuilding the Loop Index in GarageBand

     

    Regards

    Léonie

  • Skittles368 Level 1 (0 points)

    I downloaded garageband from the app store so I can't reinstall garageband. Also I have tryed out the link you gave to find my loops somewhere in my folder but i could not find them and also did not let proceed after number 6. Thank you for trying to help me out.

  • léonie Level 10 (91,124 points)

    I downloaded garageband from the app store so I can't reinstall garageband.

    If you bought GarageBand from the App Store, try the following:

     

    • Quit the App Store.
    • Move GarageBand from the Applications folder to the Trash, but do not empty the Trash.
    • Launch the App Store again and open the "Purchased" tab. Now you should see "Install" beside Garage Band. Press it and reinstall.

    If all goes well, you can empty the Trash. Otherwise put GarageBand back and post back, so we can help you to find the Loops folder on your Mac.

     

    Regards

    Léonie

  • Skittles368 Level 1 (0 points)

    Thank you very much. I have reinstalled garageband as what you told me but I still havn't got back all my loops. Also I think I found the folders for the loops. There was 1198 loops in that folder. What can I do with them so I can put all of them back into garageband?

  • léonie Level 10 (91,124 points)

    If GarageBand does not see these loops, reidex them.

     

    See the FAQ: Rebuilding the Loop Index in GarageBand

  • Skittles368 Level 1 (0 points)

    Sorry for asking the same thing that you had already told me before. But I followed through all if it but I still have half of my loops all light grey and when I click on it, it comes out with the same thing " The software instrument or apple loop selected is not currently installed on your computer. Would you like to install the complete set of garageband intruments loops?" and when I click downlad now it searches through the software update but then a message says "your software is up to date". Do you think it might be with the new mountain lion which you need to use the full garage band? Right now I am using ox-lion.

  • léonie Level 10 (91,124 points)

    Yes, it may be the problem that the MAS store now only supports Mountain Lion updates of the iLife suit.

    Try to update the software with the standalone update for GB, from here: http://support.apple.com/kb/DL1507?viewlocale=en_US&locale=en_US

  • Skittles368 Level 1 (0 points)

    Thank you . But right now I think my Mac got an virus after trying to install an update on GarageBand from link from the Internet and this same message keeps in spamming on my screen saying the software is released from the site. I can't stop the spam so I'll give your link that you gave to me later. Thank you very much you have been very helpful :)

  • Skittles368 Level 1 (0 points)

    Sorry the message above made no since. What i was saying was i think I have an virus from downloading an update for GarageBand from apple but it keeps on spamming with a message saying the software is no longer existing. So I'll try and update with link you gave me later.

  • Skittles368 Level 1 (0 points)

    I think I ahve found to the problem of this. My friend uses Moutain lion and has the update for garage band but for me I am still using ox-lion and I havnt go any update for garageband as I have just checked in my app store.

     

    Thank you for all these sugestions I will soon get the new Moutain lion and see if this will work.

  • Thebestplacehere Level 3 (705 points)

    One week old Macbook Air that comes with mountain lion from the apple store and ilife'11 show in the mas as purchase have the same problem

  • Philippe Voisin Level 1 (0 points)

    hello !

     

    I've ran into a similar problem, however situation is a little bit different.

     

    I've purchased a MacBook Pro mid 2012.

    Formatted it with Moutain Lion (don't ask why please, I've messed up ).

    Since preinstalled iLife has vanished, I've reinstalled it from a previous application CD from my iMac.

    Then updated GarageBand to 6.0.5 through the MacApp Store upgrade panel.

     

    Right now I can't download missing loops within GarageBand.

    I've tried your trick Leonie by downloading and installing again 6.0.5 update with no luck.

     

    Any tips would be helpfull...

     

    Thanks mates !

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