contacts on client machine suffer from disk I/O errors

Hello

I have exactly the same problem (its taken me ages to figure where the issue is).

Currently running 10.8 Server on Mac Mini Server

10.8 Clients include another Mac Mini, 2x MBAs

31/07/2012 21:47:45.068 Contacts[340]: Unknown error reading database file, will attempt reimporting: Error Domain=NSCocoaErrorDomain Code=256 "The file couldn’t be opened." UserInfo=0x7f8e7da52520 {NSSQLiteErrorDomain=2058, NSUnderlyingException=I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/Sources/804A0C27-5BDC-42ED-B64B-0B4A48BB0C72/AddressBook-v2 2.abcddb. SQLite error code:2058, 'disk I/O error'} {

NSSQLiteErrorDomain = 2058;

NSUnderlyingException = "I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/Sources/804A0C27-5BDC-42ED-B64B-0B4A48BB0C72/AddressBook-v2 2.abcddb. SQLite error code:2058, 'disk I/O error'";

}

And so on:

31/07/2012 21:47:45.069 Contacts[340]: Move Address Book store at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/Sources/804A0C27-5BDC-42ED-B64B-0B4A48BB0C72/AddressBook-v2 2.abcddb to /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/Sources/804A0C27-5BDC-42ED-B64B-0B4A48BB0C72/AddressBook-v2 2.abcddb.3DE2BE43-E068-4AED-A635-AE1988E6118F.unknown

31/07/2012 21:47:58.145 Contacts[340]: CoreData: error: (2058) I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/AddressBook-v22.abcddb. SQLite error code:2058, 'disk I/O error'

31/07/2012 21:47:58.146 Contacts[340]: Unknown error reading database file, will attempt reimporting: Error Domain=NSCocoaErrorDomain Code=256 "The file couldn’t be opened." UserInfo=0x7f8e7bcb5b40 {NSSQLiteErrorDomain=2058, NSUnderlyingException=I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/AddressBook-v22.abcddb. SQLite error code:2058, 'disk I/O error'} {

NSSQLiteErrorDomain = 2058;

NSUnderlyingException = "I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/AddressBook-v22.abcddb. SQLite error code:2058, 'disk I/O error'";

}

31/07/2012 21:47:58.147 Contacts[340]: Move Address Book store at /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/AddressBook-v22.abcddb to /Network/Servers/mountainserver/Users/test123/Library/Application Support/AddressBook/AddressBook-v22.abcddb.F13475A4-E1FC-4427-91FF-7FE935E2F40C .unknown

31/07/2012 21:47:58.890 Mail[333]: CoreData: error: (522) I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/AddressBook-v22.abcddb. SQLite error code:522, 'disk I/O error'

31/07/2012 21:47:58.891 Mail[333]: Core Data: annotation: -executeRequest: encountered exception = I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/AddressBook-v22.abcddb. SQLite error code:522, 'disk I/O error' with userInfo = {

NSFilePath = "/Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mai l/Data/Library/Application Support/AddressBook/AddressBook-v22.abcddb";

NSSQLiteErrorDomain = 522;

}

At first I thought it may be related to upgraded 10.8 clients and server i.e. went throught the normal install option without re-installing OSX.

So I completely rebuild (i.e. erased and then installed Mountain Lion from USB stick) the server and the client machines...but I still get the same issue, so clearly this is NOT the solution.

I have also observed (upon reading others' issues with Contacts/mail) apple forums - so I followed the the same action (trashed the Address Book folder in ~Library/Application Support/ ) after unchecking everything in iCloud in system prefs/restarting etc.) but this doesn't so solve the problem either

I also observed teh following behaviours:

Login into iCloud for the first time - appears to be ok

Run Contacts - appears to be ok

Wait the addresses to sync from iCloud - appears to be ok

Quit

Run Contacts - still appears to be ok

(i.e. the errors above are not displayed in log)

Run Mail (which takes a long time)

Contacts sudden looses all address and effectively both Mail and Contacts freeeze. It is at this point I start seeing the above errors

I get a further odd error in Contacts (in a triange with '!' warning)

Basically Contacts and mail don't seem to want to work together - they appear ok in isolation - obviously this isn't acceptable.

I've noted that if I create a local logon on any one of the client macs, the issue with contacts/mail does not occur and runs perfectly smoothly. So in my eyes it appears to be a problem in Mountain Lion Server/Client Combo Only (I did not have this issue under Lion Server/Client Combo)

H - E - L - P !!

😠

Oh, and I;ve tried the usual of repairing permissions etc as well!

Thanks in advance for anyone's help!

Rob

when I go back into Contacts (say after quitting Mail - sometimes it needs to be forced quit), all the address disappear (get the errors above as mentioned) and spends a while looking for contacts). When it finishes, I get the warning triange with '!' in it and the following error:

[NSUnknownKeyException] [<ABCDGroup 0x7ffdde81f9e0> setValue:forUndefinedKey:]: the entity ABCDGroup is not key value coding-compliant for the key "com.apple.addlInfo".

its all linked to the above errors that David (the original poster) and I getting!

Thanks

Rob

Hi David

My users accounts are stored locally on the Mac Mini Server's HDD, opposed to being an external drive - so my setup is at little bit different to yours. Also note my Mini is 2x500GB Raid 1.

So I think its safe to eliminate the external drive issue :-(

Thanks

Rob

Yes agreed.

Also like you say, it's not limited to one account - it appears to be any account, that by definition, is accessing iCloud.

One other piece of information that I just recalled:

I saw the same behaviors after upgrading client machines to 10.8 (whilst the server was still on 10.7). Without realising it, I assumed it was something to do with the server so I upgraded that to 10.8 (initial install and then erase and install) in either case it did not resolve the problem.

Therefore it's logical to conclude that the issue appears to be on the client 10.8 rather than the server (although as you said it appears to be some kind error when server and client perform a handshake)

Hope that bit of info is usual to apple

A further step to prove me theory is to downgrade one of the clients to 10.7 to see if that helps (whilst maintaining 10.8 on the server)

Thanks

Rob

Clearly there is a bug here that needs some kind of fix from apple.

How do we get apples focus on this as bot you and I have the same issue?

As it currently stands Mountain Lion is useless to me and I will be forced to down grade to lion which is not the direction I want to go

Thanks

Rob

I though I do another experiment - just to make sure it wasn't data on iCloud that was some how screwing ML Client/Server.

So I created a new Apple ID with a separate email address (with no address data) and logged on with that onto iCloud

Then I created a couple of test addresses in contacts. Kicked off Mail and boom - same thing

01/08/2012 19:16:21.605 Mail[691]: CoreData: error: (2058) I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/Sources/522EBA59-D2EE-4F65-8861-1BB58DE5E894/AddressBook-v2 2.abcddb. SQLite error code:2058, 'disk I/O error'

01/08/2012 19:16:21.608 Mail[691]: Unknown error reading database file, will attempt reimporting: Error Domain=NSCocoaErrorDomain Code=256 "The file couldn’t be opened." UserInfo=0x7f8e7bc967d0 {NSSQLiteErrorDomain=2058, NSUnderlyingException=I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/Sources/522EBA59-D2EE-4F65-8861-1BB58DE5E894/AddressBook-v2 2.abcddb. SQLite error code:2058, 'disk I/O error'} {

NSSQLiteErrorDomain = 2058;

NSUnderlyingException = "I/O error for database at /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/Sources/522EBA59-D2EE-4F65-8861-1BB58DE5E894/AddressBook-v2 2.abcddb. SQLite error code:2058, 'disk I/O error'";

}

01/08/2012 19:16:21.609 Mail[691]: Move Address Book store at /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/Sources/522EBA59-D2EE-4F65-8861-1BB58DE5E894/AddressBook-v2 2.abcddb to /Network/Servers/mountainserver/Users/test123/Library/Containers/com.apple.mail /Data/Library/Application Support/AddressBook/Sources/522EBA59-D2EE-4F65-8861-1BB58DE5E894/AddressBook-v2 2.abcddb.AC4E387E-55FB-4E61-BFE7-0F0272DC5064.unknown

So 100% its not my data - its MOUNTAIN LION !!!

😠

Apple - we have a problem here.

Thanks

Rob

I've got the same issue, I have two client macs upgraded to 10.8, one is a mobile home and has no issues, the other is a network home and is seeing the contacts get deleted everytime they open mail

I'm going to try and redirect the address book data to the local drive and see if that helps

redirecting didn't work, but turning the user into a mobile home user has worked by the look of it, not idea but at least the user can carry on working!

looking at the logs the issue seems to be arount the folder ~/Library/Containers/apple.mail.com

the logs say that it is not a valid location.

I had no intention of moving any users to Mountain Lion so early, but one users iMac literally exploded last week so we've had to use a mac with Mountain Lion, I guess we can live with mobile home for this one user, but I agree this needs fixing urgently, I've sent feedback