Windows No Disk There is no disk in the drive. Please insert a disk......

hi Yetiboy!

hmmm. did you install/uninstall/upgrade any hardware or software (of any description) at roughly the same time as this mesage started showing up? if so, what was it?

what version of itunes are you running? to check, go "help > about itunes" and wait for the version number to scroll up from the bottom. is it a 6.0.0.18 or 6.0.1.3, by any chance?

love, b

Any thoughts?

all manner of thoughts. some might even be relevant to the matter at hand ...

okay, back in the days of new itunes 6.0.0.18 and 6.0.1.3 installs, we used to sometimes get reports of Windows asking for all sorts of disks when people tried to launch itunes after an upgrade. (sometimes it would be like your message, sometimes it would be asking for a specific disk with no apparent connection to itunes.) i never did manage to work out what precisely was going on with it. my best guess was that the installation scripts in the itunes installers (or QT 7.0.3 installers) were sometimes activating other installation routines for other programs. (i've seen your message show up before when i've tried installing other software on my PC from a disk.) whatever it was, it seemed to stop happening to people from itunes 6.0.2.23 (and QT 7.0.4) onwards.

i was wondering if we had an even weirder version of that going on with your message (only it started happening after an install of a different package). that's why i was checking up on the version number of your itunes before.

assuming for the moment that you do have an itunes 6.0.0.18 or 6.0.1.3 in there, we might as well try something that could fix the version of the message that you're getting. sometimes if people put a CD (an audio CD is fine) into the disk drive prior to launching their itunes, they wouldn't get that message. sometimes, they wouldn't get that message ever again even if in future launches they didn't have a CD in the drive.

if no joy with that (and you're currently at 6.0.0.18 or 6.0.1.3), we might try an upgrade to 6.0.4.2 (working on the principle that we haven't seen this often if at all since 6.0.2.23 came out, and 6.0.4.2 is more stable and/or more readily available than 6.0.2.23 or 6.0.3.5).

keep us posted.

love, b

I started having this problem too, but I think even before doing any updates. I'm scared of losing all my music as well if I have to uninstall and reinstall itunes.

I have the same problem after most recent itunes upgrade.

Please help!

I've recently installed the last iTunes version with QuickTime and now I'm getting that same error for the first time. I've been using iTunes for 2 years.
I don't know what to do, and the error window it's imposible to close. I tried with all the buttons, Cancel, Retry, Continue and of course the X but I can't close it if I don't reboot the computer.
Since I have this problem I can't use iTunes because this happens when I try to run the program.

Thanks in advance.

I ran into the same problem when I updated my Itunes software and Ipod updater in attempts to fix a different problem. Itunes and my computer recognize the Ipod but any attempt to update music in the Ipod (automatically or manually) generates the same Disk error mentioned above. Several calls to Apple over a 3 week period left me more bewildered, so they sent me to MSFT since the error is a MSFT error. Clearly no help there!

By trial and error I came up with the following work around.
1) Start by using a different profile on your XP machine. I used my wife's profile, but you can create a new one.
2) Copy the Itunes music file from your primary profile "My Music" folder to the "My Music" folder for the profile you are using currently.
3) Launch Itunes under this new profile: when it askes if you would like Itunes to manage music folders, answer yes.
4) Insert IPOD. It will state the IPOD is linked to another music library and ask if you want it to link to the library afiliated with this profile, answer yes.
5) No more error messages.

I am only guessing, but I believe that by updating to the latest software, the path to the music folder gets corrupted and it somehow cannot find the pre-existing music folder for the purposes of playback or update. It then asks for a disk in the CD/DVD bay, but there is none to be found. That request causes a problem and the program hangs.

Good luck.

IBM X41 Windows XP Pro

I am getting this error. I have downloaded the latest software 6.0.4.2....

Will not let me do anything when this message pops up.
HELP
Thanks,
Wendy

SOLUTION to PROBLEM
In the Itunes folder there is a hidden XML doument that contains setup and configuration data. It is preserved by Itunes when you reload the software so settings can't be lost, a good thing. However if it is corrupted reinstalling the app does not correct the fault. Set browser to see hidden files, go to Itunes folder and delete the xml file, reinstall the software and it will build a new, clean config file.

This can also be caused in iTunes 7 by "dead tracks": songs that iTunes is expecting to find in a certain place but the song file isn't there.

I recently upgraded to version 7 and got this message every time I started iTunes. I used the iTunes COM SDK for Windows with JScript to find all the dead tracks in my library. Then I fixed them by either deleting them from the library or else correcting the library's idea of where the song file was. Once I did this the message went away.

Another way to look for dead tracks is to parse the itunes library XML file and look for invalid file paths; I did this in Perl (using XML tools) and found the same broken file info.

I experienced this very frustrating problem after downloading the newest version of iTunes software, 7.0.2.16 (thus, I'm angry that Apple hasn't posted an official solution to it, or at least not one that I could find). After reading the above tips, deleting the "dead tracks" solved the problem. Luckily the "No Disk" dialog box went away after I pressed the cancel button many times. Relieved at this second chance, I deleted all the of the tracks with "!" next to them (songs for which iTunes couldn't find the source files). Problem solved.