Mountain Lion and Microsoft office programs

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Level 1

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Mountain Lion and Microsoft office programs

Why does Mountain Lion no longer support Word, Excel etc?! Help, what do I do to go back to the old system and access all my files?

MacBook, OS X Mountain Lion

Posted on Jul 29, 2012 10:13 AM

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Answer 1

Niel

Level 10

727,253 points

Jul 29, 2012 10:16 AM in response to fitmom1369

Office 2004 and earlier are written in PowerPC code. The PowerPC code translator in Mac OS X 10.6.8 and earlier broke in Lion and won't be updated for compatibility. You need to purchase a newer version of Office or switch to a product such as OpenOffice.

If you wish to go back, reinstall the OS or restore your backup of it onto a blank partition.

(68334)

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Answer 2

Tgara

Level 4

3,597 points

Jul 29, 2012 10:17 AM in response to fitmom1369

You can either go back to an older OS, or (more preferably) upgrade your MS Office programs to the latest versions.

I can confirm that MS Office 2011 for Mac works fine on Mountain Lion.

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Answer 3

fitmom1369 Author

Level 1

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Jul 31, 2012 5:12 AM in response to fitmom1369

Thank you! - Another question: I updated but lost all my filed emails! A whole bunch "came back" as new emails, but not my many many emails filed for my business! I had many important emails filed - am self employed so this is very alarming! Any suggestions? If I go back to my old operating system will they be there? I did a back up recently (for the first time!) - will my emails be saved there?

Thanks!

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Answer 4

Tgara

Level 4

3,597 points

Jul 31, 2012 7:26 AM in response to fitmom1369

How are the emails filed? Are they in folders within the Mail program, or are they stored outside that program?

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Answer 5

fitmom1369 Author

Level 1

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Jul 31, 2012 7:39 AM in response to Tgara

They were in Entourage in folders at the side - so within the Mail program.

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Answer 6

Tgara

Level 4

3,597 points

Jul 31, 2012 7:54 AM in response to fitmom1369

Entourage was discontinued in 2008 and replaced with Outlook. Were you using Entourage instead of Mac Mail for your email prior to upgrading to Mountain Lion? That might explain why you don't see any folders (I'm assuming you are opening Mac Mail). Have you tried starting Entourage?

Sounds like you are using some pretty old software, so I'm not surprised you're having problems

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Answer 7

fitmom1369 Author

Level 1

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Jul 31, 2012 8:15 AM in response to Tgara

I was using Entourage instead of Mac Mail prior to upgrading. The problem is I can no longer open Entourage. I can see the folder names, but there is nothing in them. Any suggestions for finding them elsewhere? Thanks for your help by the way!

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Answer 8

Tgara

Level 4

3,597 points

Jul 31, 2012 11:30 AM in response to fitmom1369

What version of MS Office were you using before? 2004? According to Roaringapps.com, only MS Office 2008 and 2011 are supported in Mountain Lion. If you are using a 2004 version of Entourage, Word, Powerpoint, etc, they won't won't run in Mountain Lion. Hopefully, the files are accessible though.

I don't know enough about the Microsoft programs, but I think MS Office 2011 for the Mac will support Entourage files. You will need up to date MS Office programs anyway, so when you upgrade those, you should try and see if you can get your Entourage files back. They are likely still on your computer, it's just that ML can't see or view them.

Here's where you can buy it online. Make sure you get the Home & Business version that includes Outlook, as well as Word, Powerpoint, and Excel.

http://www.microsoft.com/mac/buy

Here's a link that might also help.

http://mac2.microsoft.com/help/office/14/en-us/outlook/item/f5c470d6-875e-4cb3-9 34e-491ab52d5aa9

And another on importing Entourage files into Outlook

http://mac2.microsoft.com/help/office/14/en-us/outlook/item/bd832e03-b1c0-4923-8 969-073da5f52757?category=c47a6d08-471b-43bf-acfe-f530d36d939e

Good luck

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