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My FaceTime doesn't ring

I have an iPad 2 but when people call me on Facetime or on Skype it doesn't ring. I tried to add a ringtone but it doesn't seem to work... When I watch videos on YouTube i can hear normally, so the problem isn't the speaker.... can anybody help me?

Posted on Jul 29, 2012 3:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2012 11:00 AM

This is very easy to resolve - here are the steps

1. settings
2. general

3. where it says 'Use Side switch to' you will see two choices
a) Lock rotation
b) Mute

Mute will be ticked if you are not getting a ringtone when someone calls you on Facetime

Simply Click on 'Lock Rotation'


Lock Rotation will now be ticked

Mute will be unticked.


Facetime calls will now ring your iPad




also you must ensure your ringtone sound is On.

1. settings

2. sounds ON

3. ringtone - choose a sound default is marimba

13 replies
Question marked as Top-ranking reply

Dec 2, 2012 11:00 AM in response to Augusto Strutz

This is very easy to resolve - here are the steps

1. settings
2. general

3. where it says 'Use Side switch to' you will see two choices
a) Lock rotation
b) Mute

Mute will be ticked if you are not getting a ringtone when someone calls you on Facetime

Simply Click on 'Lock Rotation'


Lock Rotation will now be ticked

Mute will be unticked.


Facetime calls will now ring your iPad




also you must ensure your ringtone sound is On.

1. settings

2. sounds ON

3. ringtone - choose a sound default is marimba

Mar 13, 2015 6:53 PM in response to wemweb

thank you! Saw all kinds of weird suggestions like resetting routers, etc. knew it had to be something simple, yet not entirely obvious! And my problem was that the switch was set for use as a mute switch AND I had the switch turned to mute! Can leave it on that setting and just make sure it's not off if you don't want to change the function of the switch to "lock rotation". OMG-so simple!

My FaceTime doesn't ring

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