Previous 1 2 3 Next 42 Replies Latest reply: Sep 20, 2012 1:56 PM by Ed Enners Go to original post
  • pki730 Level 1 (0 points)

    I just don't buy it Igor. The community should know for now that your product does not work with many cameras on any computer running Mountain Lion. They should also know that you are not responsive to inquiries from those who have purchased your app and have been stuck for weeks with your program not working. They should also know that you were expressing the expectation that Apple's release of 10.8.1 would fix the problem, so they should be skeptical of your representations about how 10.8.2 will fix the problem. I recommend that anyone who does not have your app steer clear of it until either you or Apple resolve this. I further warn anyone who owns the app not to expect responses from Igor to your requests for help and guidance.

  • rob.johnston Level 1 (0 points)

    I emailed DComplex (Igor) and received the following response:  "We have received a word from Apple that they are including a fix for it into the next patch: 10.8.2. I expect that it will be available in the second half of September, but no one can say for sure."

  • pki730 Level 1 (0 points)

    Well that makes one of us he replied to.  I've been monitoring this issue on several discussion forums and Igor seems to fail to respond more often than not.

  • dangobot Level 1 (100 points)

    just for the record my Axis 207W is working fine on 10.8 and IP Camera Viewer v 1.50. I can also view it with Safari if I change the video format from "motion jpeg" to "mpeg-4" after i bring up the camera page in safari. I i change the default to mpeg-4 then I can't bring it up on my iPhone.

  • Mac Fanatic Level 1 (115 points)

    FYI: This was a emailed from Igor that I pasted into this discussion.  I, "Mac Fanatic", am not Igor.

  • Dennis.Hsieh Level 1 (0 points)

    While I upgrade the newest MacOS beta (10.8.2 12C31A), the bug already fixed!

    Thanks Apple Support Team !

  • pki730 Level 1 (0 points)

    So how long does everyone who doesn't have access to the beta have to wait to get 10.8.2?  I'm glad to hear that they seem to have a fix, but it doesn't do most of us any good if we do not have access to this beta.  If I understand correctly, betas are only available to those who pay Apple money to be in their developer programs.  Am I wrong?

  • TheRealHazMatt Level 1 (0 points)

    Mac Fanatic, you gotta use quotes if you're gonna quote someone else! 

     

    As for the problem described in this thread, I wanted to chime in and say I've experienced the same problem.  Axis camera feeds are INSTANTLY timing out for me in Safari on 10.8.  In our business, we have many Axis cameras that we always keep an eye on in FileMaker Web Viewer objects, in their own little dedicated windows (think little tiny camera windows that are always there).  The suggestion to "just use Chrome or FireFox" won't work because FileMaker uses the Safari web engine on the Mac with no option to change it.  This is definitely a bug that Apple should pay attention to, if they have any pride in their web browser at all.

     

    I'm glad to hear that 10.8.2 will likely fix this problem.  Bug fixes are a wonderful thing, amiright?

  • Vinmar Level 1 (85 points)

    Just updated to Mac OS X 10.8.2 and can confirm Safari now works with my MJPEG-based IP cameras.  Now I have to decide whether it's worth going back to Safari from Google Chrome as I've gotten quite used to the latter.

  • gatograbber Level 1 (0 points)

    Just read the EULA and you will be back with Safari...

  • gatograbber Level 1 (0 points)

    Bad news: While 10.8.2 seems to fix the feed issue, if your camera emails you MPEG movie clips (i.e., Axis cameras) attempting to watch the clips with Quicktime will *crash* the program. Amazing that apple has not addressed such an issue yet...

  • Ed Enners Level 1 (0 points)

    I can confirm that mjpeg now works since 10.8.2, but now mjpeg doesn't work on Safari in IOS 6. It did work with IOS 5.

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