Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Notes crashes every time I open it on Mountain Lion

Hi I'm using a mid-2010 Macbook Pro and I recently upgraded to Mountain Lion. However, whenever I try opening notes on my laptop it crashes. I have tried restarting as well. Please Help.

MacBook Pro (13-inch Mid 2010), OS X Mountain Lion

Posted on Jul 29, 2012 6:03 PM

Reply
17 replies

Aug 25, 2012 2:37 PM in response to mac.guru

I was having this issue also. I found this thread and disabling Exchange Notes did the trick. Obviously, this is the solution only if you were using Exchange to begin with.


If you want to continue to use Exchange notes or perhaps try this to see if it works in general, I found a fix on this site. All works well now.


1. Delete your exchange account from the Mail, Contacts & Calendars pane in System Preferences.

2. Go to Finder, click "Go" in the menu bar, click "Go to Folder" and type in "~/Library" (without the quotes) in the box. This will take you to your user Library folder.

3. Use the search box in the finder and type in "com.apple.notes" and click "Library" in the search bar that appears. This should now find several folders and files related to the Notes app. Rename or delete everything except the help files (with the lifesaver icons on them).

4. Restart your Mac. Put your exchange account back into System Preferences, you can go ahead and activate the Notes sync service.

5. Open Notes and it should be working now!

Apr 22, 2014 7:15 AM in response to danecro

I've had this happen to me twice in Mavericks. Once back in Decembr 2013 and then again today. Each time, the culprit was a Login item that was not playing nicely with the rest of the system. I simply deleted it and everything was fine.


To do this, go into System Preferences --> Users & Groups and click the Login Items tab to see a list of applications that open automatically at login. At this point, you can either delete all the ones that are not from Apple and then restart, which should fix the problem. Or you can try deleting one at a time (restarting each time) to see which one is the culprit.

Notes crashes every time I open it on Mountain Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.