Previous 1 2 3 4 5 6 Next 102 Replies Latest reply: Nov 18, 2013 9:27 AM by sraphael Go to original post Branched to a new discussion.
  • corindagal Level 1 (10 points)

    I have found a fix that is working for me!


    An unrelated problem caused me to restore from a time machine backup (which had been made well after installing the mountain lion update).  The next time mail opened it went through this set up process that ended with a window explaining all the new features of mail in mountain lion.  Success.  My mail box is now behaving perfectly! All my folders are visible, all my mail is visible and everything is stable.  No more disappearing mail.


    I am so happy to be able to come back to mail - outlook has been a beast.

  • jcbauerca Level 1 (0 points)

    I found a fix.  Uncheck the autodiscover in mail 6.2 in Mountain lion 10.8.2 for exchange accounts.  This solved alot of the beachball spinning and lost inbox issues.

  • SeeCoolGuy2 Level 1 (0 points)

    I've gone ahead and tried this... I'll let you know if I still get these problems

  • jcbauerca Level 1 (0 points)

    Ok, let me know if it works. Mine seems to work alot better without the incessant beach ball every time I open Mail. 


    I tried copying the external server address to the internal server address but it reset itself after I rebooted but no problems now with the autodiscover unchecked.


    I have a June 2012, 13 inch macbook air, 2.0 ghz, 8 GB ram and 512 GB ssd.

  • SeeCoolGuy2 Level 1 (0 points)

    Well it's not the end of my day yet, but I've yet to restart Mail   that is really good news... I'll keep an eye on it and let you know if anything happens...

  • Liuprand Level 1 (5 points)

    Just to confirm:  Same problem, same solution:

    Emails in my Exchange Mail boxes were disappearing, two or three times a day.  Restored by closing and reopening Mac Mail. 

    Solution: turn off "Autodiscover" in Mail Preferences.  Worked perfectly since.

  • Rhody83 Level 1 (0 points)

    I use an iPad and have the same problem of mail disappearing.  I'm using Exchange for mail.  Does anyone have a solution for this!!

  • spstudios Level 1 (0 points)

    I am running 10.8.2 on new MBP Retina and am also experiencing this same issue.

  • diffpro Level 1 (0 points)

    Echoing this is still happening - 4th December... started early October.

  • jsumlin Level 1 (0 points)

    I've experienced the same problem as discussed in this thread, though it only appears to happen upon waking up from sleep. I will try your advice and turn off the autodiscover service and let everyone know if it works.

  • Ohmster Level 1 (35 points)

    This problem is maddening. It only happens on our iMac. The MBA works fine. Same OS, same settings, same everything.....autodiscover did not help. Quitting application and restarting results in zero mail in both InBox and Sent folders. Rebuilding only resurrects temporarily until next quit. Only recourse at the moment is to never quit Mail.....

  • CapitolApple Level 1 (0 points)

    THANK YOU!!!!!! My email is working -- at least for now -- after not working for over a week!

  • algerts Level 1 (0 points)

    Been having this issue for over a year now, no fix yet. Thank you Apple for forcing me to use Outlook!

  • JohnnyDeLuxe Level 1 (0 points)

    Truede to report issue to Apple, but there's no place to deliver issues on MAIL in the feedback section. Has tried many of the suggestions here,  but still struggles with empty mailboxes and messages that disappear. It would be nice if someone from Apple a least stepped forward and presented their analysis and possible (future) solutions.


    Yesterday night I had to synch and rebuild my mail again again again.


    I have never been so close to go back to using the Microsoft mail app!! As many others are mentioning here. In the meantime I will try to remove he auto discover feature and re-install mail.

  • sebseb81 Level 1 (0 points)

    I'm having this issue as well. Very frustrating. Have disable Autodiscover, but still only 3 emails in inbox are showing up (there should be many more).

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