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Contacts disappeared after upgrade to Mountain Lion

Ok, so I recently upgraded to OSX Mountain Lion from Lion on my Mac Book Pro (Mid 2010) and after doing so I have run into a few issues. The most pressing issue has been that all of my contacts previously visible through the Contacts app and stored on iCloud (still visible/accessible through other devices and the iCloud web portal). In all my attempts to re-sync my contacts, to include signing out of iCloud through preferances as well as unchecking and rechecking the contacts portion within the iCloud settings have failed to resolve the issue. I have found one solution that allows me to see my contacts on iCloud, however other programs such as mail are adversely affected, and that is to change the preferences within Contacts to reflect the default being "On My Computer" instead of "iCloud". As stated above, this allows me to view them through contacts, however, apps such as mail are not able to pull my contacts located on "iCloud" as they used to.


Anyone else experiencing similar problems or know of any other possible solutions to the problem?

MacBook Pro (15-inch Mid 2010), OS X Mountain Lion

Posted on Jul 29, 2012 8:34 PM

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18 replies

Sep 1, 2012 8:30 PM in response to Nicholas Lang

simillar problem. Since upgrading to mountain lion most of my contats in Cotacts on the mac (used to be called AddressBook) have lost all their data excepth for the name. The data is still intact on icloud and my iphone. I tried all kinds of methods to solve this but nothing helps. One point which might be significat is that if I export a contact that is missing the data to a vcard and open the vcf file in an editor I see al the data is there, but if I try to import the vcard, it imports only the name.


any ideas?

Sep 7, 2012 7:29 AM in response to Nicholas Lang

Had precisely this problem and found the answer on another thread--here's the copied text.


No clean install was necessary. In System Preferences uncheck all items in iCloud. From the Finder menu click >Option Go which shows the Home Library Folder in the pull down menu. Open the Folder Application Support find the Folder Address Book and Trash it with all its content.


Return to the System Prefs re-activate Contacts and Mail and on launch Contacts are added correctly from iCloud and sending a message in Mail works normal with names presented in the To field from Contacts.

Oct 6, 2012 9:00 AM in response to C@momille

First, dig into the Source folders inside the AddressBook folder. Look in all the metadata folders. Make sure there are files in those folders. There should be one file for every contact, plus groups. They are named with unique identifiers, so you won't be able to tell what they are without quicklooking them.


If those files exist, find and delete every adressbook-v22.abcddb in each of the subfolders of Sources and the main AddressBook folder. Then, start Contacts and see if your contacts have returned.


If those files don't exist, or that didn't work, you need to recover the AddressBook folder from a Backup.

Contacts disappeared after upgrade to Mountain Lion

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