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How do I get a refund for an accidental in app purchase?

My daughter accidently purchased $50 worth of gems in Dragonvale. I can't find a way on itunes to report this error and ask to have it refunded. Please help me.

Kristi

iPod touch (4th generation)

Posted on Jul 29, 2012 9:07 PM

Reply
1 reply

Jul 29, 2012 11:53 PM in response to kristi1224

All purchases are considered, byt you can try contacting iTunes support and seeing if they will refund ot credit you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store


To stop it happening again, you can turn off in-app purchases on the iPod via Settings > General > Restrictions > In-APp Purchases

How do I get a refund for an accidental in app purchase?

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