Stephen Schulte1
Level 1 (21 points)
Mac OS X

Q: How to have print box close automatically?

I set-up my Canon MP640 printer such that after the last document printed, the progress window / type of dialog box quit automatically.  Now with Mountain Lion it stays open and I cannot remember how I set this up to close automatically.  Also the print progress looks different than with SL and Lion - just 2 items along the top--

 

--I looked for a ML Driver for the MP640 but didn't find one-- is there an updated one?

 

This is just a 2 year old printer and it runs great-- but would like to have the print status (what is the correct term for the box that opens with the print progress?) close automatically like before.

 

Thanks for any comments.

 

Steve

Monday 30 July 2012

MacBook Pro, OS X Mountain Lion, Also a Mac SE running 6.0.4 - not upgrading that!

Posted on Jul 30, 2012 1:29 AM

by pengtao,Solvedanswer
pengtao pengtao
Level 2 (280 points)
A:

Do you by any chance also have Default Folder X or Dropbox installed?  Does this problem go away if you disable them and reboot the computer?

Posted on Aug 9, 2012 10:11 AM

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Stephen Schulte1

Q: How to have print box close automatically?

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  • by Micah D.,

    Micah D. Micah D. Aug 7, 2012 9:57 AM in response to Stephen Schulte1
    Level 1 (28 points)
    Apple Music
    Aug 7, 2012 9:57 AM in response to Stephen Schulte1

    I'd like to chime in that I am also having this problem, with my Epson WorkForce 840.  Under all previous OS's when a printing job was finished the proxy closed.

     

    Now since upgrading to Mountain Lion, after printing the proxy stays open and I have to manually close it.

     

    ANY fix for this would be appreciated, but my guess is I'll have to live with it until there's an update to fix this since it's clearly a bug in the OS.

     

    Can someone link to the bug reporting page for Apple?  I don't know where it is....

  • by pengtao,

    pengtao pengtao Aug 7, 2012 10:39 AM in response to Micah D.
    Level 2 (280 points)
    Aug 7, 2012 10:39 AM in response to Micah D.

    I don't have this problem myself, but I would like to find out what is going on.  If you meet this problem constantly, please reproduce the poblem, then press all five keys at the same time, <control>-<option>-<command>-<shift>-<.> (period key), wait a couple of minutes, you should get a file whose name starts with "sysdiagnosis".  Please then share that file here, that might give us some useful information about what is going on.

  • by Micah D.,

    Micah D. Micah D. Aug 7, 2012 11:00 AM in response to pengtao
    Level 1 (28 points)
    Apple Music
    Aug 7, 2012 11:00 AM in response to pengtao

    Hi Pengtao, thanks for your interest.  Please don't take this the wrong way, but my sysdiagnose file does contain information  that I'd prefer to not share with the whole world, so I don't think I'll post it here

     

    In any case, I can recreate this problem (printer proxy does not quit after print job completes) 100% of the time, all I have to do is print something, from any program, and the printer proxy simply stays open until I manually quit it.

  • by pengtao,Solvedanswer

    pengtao pengtao Aug 9, 2012 10:11 AM in response to Micah D.
    Level 2 (280 points)
    Aug 9, 2012 10:11 AM in response to Micah D.

    Do you by any chance also have Default Folder X or Dropbox installed?  Does this problem go away if you disable them and reboot the computer?

  • by Stephen Schulte1,

    Stephen Schulte1 Stephen Schulte1 Aug 9, 2012 10:47 PM in response to pengtao
    Level 1 (21 points)
    Mac OS X
    Aug 9, 2012 10:47 PM in response to pengtao

    YES!  Super pengtao!  I shall write to Default Folder to inform them--- they respond quickly in all cases I find.

     

    Best regards,

     

     

    Steve Schulte

    Friday 10 August 2012

    07:47

  • by PAHU,

    PAHU PAHU Aug 10, 2012 12:11 AM in response to pengtao
    Level 6 (16,610 points)
    Aug 10, 2012 12:11 AM in response to pengtao

    Good find pengtao. Here we were thinking it was something in the core system when it was a third party application all along.

     

    I noticed that the other posts with the same issue also were using this Default Folder application. How did you find it could be the cause? Especially since none of the users mentioned using this app at any stage until you asked.

  • by pengtao,

    pengtao pengtao Aug 10, 2012 1:19 AM in response to PAHU
    Level 2 (280 points)
    Aug 10, 2012 1:19 AM in response to PAHU

    Hi Pahu, I happened to know a person who inspected a live case and finally solved it by trying all sorts of different things.

  • by PAHU,

    PAHU PAHU Aug 10, 2012 1:28 AM in response to pengtao
    Level 6 (16,610 points)
    Aug 10, 2012 1:28 AM in response to pengtao

    Exclnt. Thx for the reply.

  • by Stephen Schulte1,

    Stephen Schulte1 Stephen Schulte1 Aug 10, 2012 8:05 AM in response to pengtao
    Level 1 (21 points)
    Mac OS X
    Aug 10, 2012 8:05 AM in response to pengtao

    Here is the feedback from Jon at stclairsoft - producers of Default Folder:

     

    Apple has included a scripting definition file (a ".sdef" file) in PrinterProxy that has an error in it. When Default Folder X is running, it asks the system to load AppleScript additions - that causes OS X to look at the sdef file - that causes an exception, and then PrinterProxy ceases to work correctly. Basically, it's Apple's bug. Fortunately, I don't think PrinterProxy ever uses an Open or Save dialog, so I should be able to just add it as an exception to Default Folder X.


    I'll have a fix out shortly.


    - Jon

     

    Best regards,

     

     

    Steve Schulte

    Friday 10 August 2012


  • by Micah D.,

    Micah D. Micah D. Aug 10, 2012 9:06 AM in response to Stephen Schulte1
    Level 1 (28 points)
    Apple Music
    Aug 10, 2012 9:06 AM in response to Stephen Schulte1

    Thanks Steve, I'm looking forward to turning DFX back on, I miss it

  • by tnorth,

    tnorth tnorth Aug 11, 2012 9:52 AM in response to Stephen Schulte1
    Level 1 (0 points)
    Aug 11, 2012 9:52 AM in response to Stephen Schulte1

    I was having the same annoying problem. The ~/Library/Preferences option didn't work for me and I too was confused when I couldn't find anything names Proxy when I opened ~/Library/Printers. BUT I did see a IntalledPrinters.plist file that was just in the folder, not in any specific printer folder. I wasn't sure what would happen, but I recalled the plists are auto-regenerated so I felt safe (OK, partly safe and still nervous) and I deleted it Then I went to print a page and presto, the printer icon autoclose as soon as the page finished printing. Oddly, that plist file doesn't reappear, at least not where it was, so maybe a hangover for Lion days that was causing problems not with the Lion is on the Mountain. Don't know, put my Dock is now happy (OK, I'm the one who's happy that my Dock is not retaining an open printer icon).

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