Cannot Connect to iTunes Store

same here this evening.

I cannot connect. I've also tried reseting my password.

login HERE works (hence this reply)

login to iCloud works on the iPhone,

iTunes login fails. 😟

Hi Geoff,

I tried a few solutions on the support site like changing the DNS to 8.8.8.8, rebooting the wifi and the iPad, enabling restrictions and disabling them etc. but nothing seems to be working. I'm glad this isn't a region specific thing, I'm having this problem in India with my one day old iPad (3) and am using my home wifi. Just like a lot of the users above I can connect to apps store, iCloud, surf websites etc. but no luck with access to iTunes.

Have you got a solution yet?

Because I had switched an Apple ID with another email, the system was locking me me. However, after I had simply logged out and then logged back in, the Apple ID now shows the proper account balance and information. Try that on all areas where you enter in your Apple ID and password

Try this ,it worked for me.Sign out of Apple store and then sign in again.

Chandrashekhar

I have that same problem. On my ipad 3. I think i know how to fix yours. have you tried restarting your device? or maybe logging off then logging back in?

Hi Deavik. I'm from India and facing the exact same issue as well. My iPad is brand new. Please let me know if you get a solution

I am having this problem and tried everything. I have a 1 day old I pad 3. My mums I pad 2 has no problems and I've been through orange and they can't help so will have to ring apple. Any help would be much appreciated.

Yess. Found a solution after trying everything. Can't remember where i found it but do the following:

Go to settings, click on wi fi

There is a blue tick and arrow against the connection you are using. Click on the arrow

Where it says ip address make sure DHCP is selected

Look for DNS and select

That will bring up the keyboard.

Delete everything and type the following- 8.8.8.8

Don't forget the full stops.

Things should be working now. Hope this has helped someone.

Ok, this solution works for me on new ipad on ios6.

Thank you.

I fixed this without changing DNS servers.

Goto settings. Wifi. For your wifi network in the list click on

The blue right arrow to configure it.

Then click "renew lease"

Done

I basically did everything listed here .... and it finally works 😀 Thank you!!!!!!

Thank you very much! It works for me.

You are a genius! It worked... How on earth did you figure this out? Thank you!