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Fonts garbled in Safari iCloud email.

Since upgrading to Mountain Lion, any time I load icloud in Safari all text under icons, and emails themselves are garbled and illegible.


I'm assuming some font that iCloud relies on did not get loaded correctly. I've tried reinstalling Lion, and Mountain Lion, but the problem persists.



Any ideas?

iMac Intel, Mac OS X (10.4.8)

Posted on Jul 30, 2012 8:28 AM

Reply
32 replies

Aug 24, 2012 5:00 PM in response to artdroid

Same problem here. Various parts of the preferences/settings windows have type like this, others don't, so it seems like a font problem. I haven't been able to resolve this or figure it out. I do use Suitcase Fusion. Don't know if any others with this problem also are using that or another font management utility. I was guessing it might have to do with Lucida Grande, but I can't find a problem with it. Like the others, it does display properly in Chrome. I haven't tried Firefox.


Thanks for any advice.

Sep 10, 2012 6:11 AM in response to artdroid

I am having the same problem. I have turned off all extensions, changed almost every setting in the preferences, reset Safari, tried different user agents in the Develop menu, and other things I can't remember. It works fine in Firefox. I am using 10.8.1 on both a 2009 Mac Pro and a 2012 MacBook Air, and see the same problem on both. Both have Font Agent Pro, but it doesn't manage system fonts. Don't have a fix yet.

Sep 18, 2012 10:49 AM in response to artdroid

Had the same problem. Just spoke to Apple Support on the phone to fix it.


Try creating a temporary new user account in System Preferences. Log in with that user, start Safari and try iCloud.com. If this looks good (for me it did) then your problem is in your user account.


- I tried Empty Cache in de Developer Menu. Didn't fix it.

- I tried resetting Safari. Didn't fix it.

- I tried removing the Library Safari folder and Safari Preference files. Didn't fix it.


What did work:

1. Restart your Mac and boot in Safe Mode (hold shift).

2. Login with your regular user account.

3. Start Safari and go to iCloud.com. I got a flickering screen and iCloud was even more unusable. But...

4. Restart your Mac in normal mode.

5. Open Safari and login to iCloud.com


Booting in Safe Mode seems to reset Safari in a different way. I'm not sure step 3 is needed, but just in case.


Good luck!

Sep 24, 2012 6:25 AM in response to artdroid

I am experiencing this problem also, as per a previous post (Sept 20). I am still experiencing the problem after:


• Updating to system 10.8.2

• Clearing font, system, user, and Internet caches using "Cocktail" http://maintain.se/cocktail


Also, I noticed this garbled text issue at another website, an Adobe support site: http://community.adobe.com/help/search.html?searchterm=file+icon&q=file+icon&lbl =audition_product_adobelr&x=0&y=0&area=0&lr=en_US&hl=en_US


Still awaiting a real solution.

Oct 10, 2012 5:35 AM in response to Rainbowcloud

I have this problem on 3 computers, so it isn't a PRAM reset problem. What fixed it for me, in general, is to turn off re-activation on startup of fonts in FontPro. Now I have to find out which font it is that's causing the problem; but after several restarts, if no fonts are activated in FontPro, iCloud has no gibberish. It's most likely a font conflict or a past-its-sell-by-date font; perhaps users with other font-organizing apps have the same issue.

Fonts garbled in Safari iCloud email.

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