Face Detection on iPhone4s freezes on faces & won't work! Help!

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Level 1

0 points

Face Detection on iPhone4s freezes on faces & won't work! Help!

Hi all. I've been searching all across the Internet in hopes that others are having the same issue as me. I'm hoping that anyone can shed some light on why this keeps happening to me.

I purchased a brand new iPhone4s in December of 2011. My phone was working great till around April 2012, I began having the issue that if I take a picture of people with the apple camera app (both front & back camera), face detection locates the faces but then freezes on me. Many times the camera won't take the picture and then shuts down and restarts itself. Other times, it will take the picture but only after several minutes. The camera app works great on landscape, but not faces. It doesn't matter if I'm opening the camera from the lock screen or in my unlocked phone.

I took my iphone into the apple store numerous times and it was eventually replaced. I started with a clean phone and just in case, I uploaded my apps back on my new iphone from itunes, not icloud. I did this to avoid installing the problem back on my iphone. Sadly, the problem is now arising again on a replaced iphone.

In addition, on my orginal iphone (before replacement) sometimes, if I would want to edit a picture in the camera roll, the picture would freeze and cause my phone to shut down and restart. I haven't encountered this problem yet on the replaced iphone.

Is this problem happening to anyone else? Please help. Thank you! 😕

iPhone 4S, iOS 5.1.1

Posted on Jul 30, 2012 10:30 AM

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Answer 1

Aug 17, 2012 1:07 PM in response to perez239

Hello, I would like to add that I recently experienced this problem with iPhone 4S. Multiple face detection defeinitely causes the camera app to lock up, whereas scenery pictures do not. It just happens to be rare for me to take pics with many people in them on my iPhone, so I was suprised to find this happening.

The only advice I could find was a forum post, which suggests the key is to always "unlock" before entering the camera app. Meaning, the quick-slide access to camera from the lock screen may be at the root of the problem.

http://www.iphoneforums.net/forum/iphone-camera-67/iphone-4s-camera-multiple-fac es-detection-prevents-photos-being-taken-no-shutter-41481/

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Answer 2

Keksz

Level 1

9 points

Aug 20, 2012 5:03 AM in response to perez239

I have this annoying problem too...

I thought because I havent reinstalled the iOS for ages, but not.

If it's locked the multiple face recognition fail!

I hope it will be fixed with iOS 6!

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Answer 3

S.Ray

Level 1

13 points

Dec 1, 2012 10:06 PM in response to perez239

Same here. I cannot photograph people at all. As soon as the green box apears the camera freezes, and either shuts down my phone completely, or - as is more common - just waits until I point at something else, and then takes 3 blurry quick snaps in a row. Really maddening. I'm out of the warranty period, though, so I may have to tough this out. I'll give the unlock the phone first tip a shot...but that's no help for quick on-the-go photos.

(Just to bring some levity to this I'll share that my shamefully awful workaround has been to try to sneak up on the shot, basically, before the facial recognition box realizes the subject is a person. But no, this is no good.)

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