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Mail 6.0 bug when placing EPS file

When composing an email, I've always dragged .EPS files into the compose message window, and had the window render a preview of the .EPS file.

Since upgrading to Mountain Lion, the file doesn't preview, and the window freezes. I'm unable to continue typing or edit type.


The present workaround I've discovered is to Close (Command-W) the window, choose "Save", and then open up the saved composition from the Drafts folder. The .EPS then previews as expected, and the email can be further edited and sent.


Another bug I'm experiencing is the lost ability to drag image files out of received emails onto the desktop or Finder windows. I'm having to use the Save drop-down option to save out attached files.


Is anyone else experiencing these bugs, or know of a proper fix? I really hope Apple addresses this with a patch soon...

iMac (27-inch Late 2009), OS X Mountain Lion

Posted on Jul 30, 2012 12:19 PM

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12 replies

Sep 28, 2012 9:07 AM in response to remboat

I am having the same problem, both with attaching .eps files and drag and dropping. Both things worked fine with Lion but not with Mountain Lion.


I called Abobe as it happens with Illustrator files and they say it is an Apple thing. The senior tech at Apple I spoke to for over and hour didn't know why it was happening.


I am also having trouble with pdf files looking black in the open preview and looking black when attached to emails. If I drag them to my desktop and open them they display full color, however mailing them looking black to a client is not an option.

Oct 18, 2012 8:41 AM in response to remboat

I have the same issue. I've learned there's a workaround that doesn't require a restart.


You can click the red close button in the upper left of the message window and it will allow you to save the message as a draft. Do that, then wait a minute or two and go re-open the draft. Your EPS will be attached and the message will be editable again.


This is really irritating and I've reported it to Apple as a bug. It's been happening to me since I updated to Mountain Lion. I don't recall it happening in Lion.

May 9, 2013 8:43 AM in response to garyboozy

The workaround I use is to right click on the EPS file, compress it to create a zip file and then attach the compressed zip file to the email. It attaches fine and then the person recieving it can just double click on it to uncompress it at the other end.


An even better solution would be for Apple to pull their finger out, appoint a different lead software engineer to the relevant team and fix this laughable error, but what do I know...I'm just a dumb user who reported this bug over 6 months ago.

Mail 6.0 bug when placing EPS file

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