Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'Filter' failed error when printing from EPSON

I have an Epson TX420W all-in-one printer, and recently upgraded to OSX Mountain Lion, after reading that I wouldn't have any issues printing after the upgrade. Before the upgrade, I had all Epson drivers up to date (through Software update).


Now when I try to print, after 'Looking up printer', this is what I see:


User uploaded file

I can't check the supplies level either. 😟


I checked the EPSON support & drivers page, but couldn't find an updated driver for my printer (only up to 10.7.x)


Does anyone had the same experience or a workaround to this until an driver update comes out?


Thanks in advance!

MacBook, Mac OS X (10.7.1)

Posted on Jul 30, 2012 12:21 PM

Reply
Question marked as Best reply

Posted on Sep 8, 2017 7:20 PM

Hi! I had the same problem. I solved the Epson "filter failed" problem by deleting the printer from the System Preferences printers list and re-installing the last version of the Epson printer driver for my Mac OS version.

Problem solved!

Have a great day!

129 replies

Apr 30, 2015 11:51 AM in response to midorichan

I already had a name in my Sharing panel and all the rest. But I saw one message above about printing outside the printable area. Adjusted my content to be within the prinatable area and all was fine.

It can be a bit hazardous diving into your system's settings, substituting drivers, monkeying around with Terminal… good idea to try simple stuff first.

Adjusting print area worked first time.

Jun 24, 2015 8:28 AM in response to areddesign

I recently upgraded to Yosemite and today noticed I could not print on an old HP 530C inkjet, getting the filter failed message. Going into Printers & Scanners System Preferences and re-choosing a Gutenprint driver I had installed for my last system upgrade solved the problem. Apparently the transition to Yosemite did not preserve the choice I had previously made of that software for my printer.

Jan 7, 2016 4:38 AM in response to midorichan

Hello this may or may not anyone who still has issues with this but I had the same problem with our Epson Stylus 9900 when it was moved to a different part of the building.

What sorted the problem for us was to go into the network setup options on the printer consol and make sure the status was disabled. For some reason when it was set to ENABLE, the filter message appeared but works when set to DISABLE. The printer is plugged into a ethernet port on a network where the macs pick it up.


Hope this helps.
Mark

Mar 10, 2016 4:59 AM in response to midorichan

How ridiculous that we are still experiencing this problem 4 years after the first post. My first epson printer gave me this error message periodically. My husband replaced the printer, unfortunately with another Epson. And after 2 weeks of working perfectly, I am rather dismayed to see the same error message pop back up. Annoying.

Jun 14, 2016 7:07 PM in response to alan149

My WF4630 just developed this problem.


Here is the fix from Epson Support which got it back up and running.


Thank you for contacting Epson Support.


Please perform these steps to help resolve the issue:


- Power off printer

- Open System Preferences and select Printers & Scanners.

- Highlight the Epson printer and click on the "-" sign to delete the printer.

- Click Delete Printer to confirm and close Printers & Scanners.

- On your hard drive, select Library > Printers. Delete the Epson folder.

- On your hard drive, select Library > Printers> PPD > Contents > Resources. Delete Epson Printer Name.gz

- On your hard drive, select Library > Cache and delete the Epson folder.

- Close the hard drive.

- Restart your computer and power on the printer.

- Try to add the printer. If cannot add printer Go to the Epson website to download the driver.

Hope this helps :-)

Aug 22, 2016 12:59 PM in response to midorichan

This worked for me:

  1. Open the  menu, select System Preferences, then Sharing.
  2. Do one of the following:
    • If the Computer Name field is blank, enter a name for your computer.
    • If there is a name in the Computer Name field, rename your computer or copy that computer name.
  3. Close the Sharing window.
  4. Select System Preferences, Print & Fax or Print & Scan, then select your printer in the Printer list. Click Options and Supplies.
  5. Select General, if necessary. In the Location field, enter the computer name you entered in step 2. Click OK.
  6. Try printing again.



Steps found on the Epson website: https://www.epson.com/cgi-bin/Store/support/supAdvice.jsp?UseCookie=yes&noteoid= 240181&type=highlights

Aug 24, 2016 8:13 AM in response to midorichan

I had same problems with an Epson SX-525 and WF-7515 on my wifi network. I removed the printers and used 'add printer' in system preferences, making sure that the ones I added (Your Mac should find these and list them for you) had the '(IP)' suffix. This solved the problem for me.


I believe that OS-X automatically finds and downloads appropriate drivers for your printers so don't worry about searching Epson's site for drivers. Hope it helps.

Sep 19, 2016 10:46 AM in response to cozthegrov

I had the same "filter failed" message after using migration assistant to migrate to a new mac on El Cap.. I tried everything, deleting a lot of printer and lock files, etc. Disk Utility checked the disk out as fine....eventually I got around to upgrading Onyx (Titanium software, free, I highly recommend it) to El Cap version and ran repair permissions (oddly missing from disk util now...). It ran for over an hour. Anyway, The log was HUGE, and there were a ton of permission problems, several dealing with EPSON and printer files. I didn't even have to reboot, and the printer worked. Hope this helps!

'Filter' failed error when printing from EPSON

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.