My screen turned blue then shut off on it's own and will not come back on even after a recharge ??

My screen on my 4th generation ipod touch turned blue shut off automatically & wouldn't come back on,tried recharging over night no change?? Unable to fine my serial number because it will not turn on and back number is rubbed off?

iPod touch, Windows Vista

Posted on Jul 30, 2012 12:23 PM

Reply
1 reply

Jul 30, 2012 1:58 PM in response to brookey404

Try:

iOS: Not responding or does not turn on

If not successful time for an appointment at the genius Bar of an Apple store.

To find SN see:

iPod: How to find the serial number

Also, if you go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup the SN will appear..

Also, if you go to iTunes>Help and click on About iTunes with the Control button pressed, the SN will scroll in the About iTunes panel.

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My screen turned blue then shut off on it's own and will not come back on even after a recharge ??

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