Q: This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. Any ideas?

This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. I should say it connects but then immediately disconnects. Any ideas?

iPod classic

Posted on Jul 30, 2012 1:10 PM

I have this question too

Q: This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connec ... more

All replies

Helpful answers

by JCox902,

JCox902 Jul 30, 2012 1:12 PM in response to JCox902
Level 1 (0 points)

Jul 30, 2012 1:12 PM in response to JCox902

I also forgot to mention this is a 2011 BMW 528i.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Jul 30, 2012 5:51 PM in response to JCox902
Level 4 (1,780 points)

Jul 30, 2012 5:51 PM in response to JCox902

Can you check the iPod software version in iTunes summary page of both iPods? either 1.1.2, 2.01 or 2.0.4
There are a few post wrt BMW audio issues, but unfortunately no resolution, my suspicion is that it works on earlier iPod software.(ie vers 1.1.2 or earlier.
Reply options

Link to this post

by JCox902,

JCox902 Jul 30, 2012 6:20 PM in response to Bilbo_cheshire
Level 1 (0 points)

Jul 30, 2012 6:20 PM in response to Bilbo_cheshire

Both the IPODs I've tried are 1.1.2 One works, the other doesn't. I can't find any difference. I was hoping there might be a setting I needed to change.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Jul 30, 2012 6:29 PM in response to JCox902
Level 4 (1,780 points)

Jul 30, 2012 6:29 PM in response to JCox902

Thanks for the quick update.
Can you do the iPod Disk Diagnostic as posted earlier by tt2, it wont fix your problem but helps in troubleshooting, especially if your BMW audio is having problem writing the iPod.

Have a nice day!
Reply options

Link to this post

by JCox902,

JCox902 Jul 30, 2012 7:33 PM in response to Bilbo_cheshire
Level 1 (0 points)

Jul 30, 2012 7:33 PM in response to Bilbo_cheshire

I did the diagnostic and everything looks good. I didn't see anything that looked like a problem. Only 1 realloc and all the other numbers seemed reasonable.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Jul 30, 2012 7:49 PM in response to JCox902
Level 4 (1,780 points)

Jul 30, 2012 7:49 PM in response to JCox902
Then my last suggestion is to Reset it, while connected to the BMW Audio.
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/

Good Luck!
Reply options

Link to this post

by JCox902,

JCox902 Jul 31, 2012 11:42 AM in response to Bilbo_cheshire
Level 1 (0 points)

Jul 31, 2012 11:42 AM in response to Bilbo_cheshire

I tried that and got the same result. I now believe there is some problem with this IPOD. I have a Touch with a non-fucntioning screen that I can get to connect in my car as well as the other IPOD classic. Only this one doesn't work. I got it from a used book store and I'm going to see if they'll trade it for another one. Thanks for your help.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Jul 31, 2012 6:28 PM in response to JCox902
Level 4 (1,780 points)

Jul 31, 2012 6:28 PM in response to JCox902

Glad to be able to try helping you.
Reply options

Link to this post

by JCox902,

JCox902 Aug 9, 2012 9:10 AM in response to JCox902
Level 1 (0 points)

Aug 9, 2012 9:10 AM in response to JCox902

OK, I talked to the BMW service people and was told I needed one of their 'Y' cables that has both a USB connection and external interface plug. I was skeptical so I drove to the dealership and they hooked one up and it worked great. Their price for the cable was $72 so I passed. I went home and ordered the same cable online for $23 and my problem is solved. I have no idea why I need this cable for one ipod and not the other.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Aug 9, 2012 12:58 PM in response to JCox902
Level 4 (1,780 points)

Aug 9, 2012 12:58 PM in response to JCox902

Glad to hear that and thanks for the update.
Can you share cable identification number with the community, as some tried OEM Y cables and still doesn't work, I assume you must connect the USB and 3.5 mm jack too.
Reply options

Link to this post

by JCox902,

JCox902 Aug 9, 2012 1:25 PM in response to JCox902
Level 1 (0 points)

Aug 9, 2012 1:25 PM in response to JCox902

This is it.

http://www.amazon.com/BMW-Ipod-Adapter-Cable-3-5mm/dp/B003UB3U44/ref=?ie=UTF8&m= A3JV2WX8IXDD3A

Yes, both connections must be attached.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Aug 9, 2012 5:37 PM in response to JCox902
Level 4 (1,780 points)

Aug 9, 2012 5:37 PM in response to JCox902

Thanks again for the info.
Reply options

Link to this post

by Torsk_CNR,

Torsk_CNR Aug 29, 2012 3:22 PM in response to JCox902
Level 1 (0 points)

Aug 29, 2012 3:22 PM in response to JCox902

Hi, I have exactly the same problem in my old 2005 645 and my brand new 2013 640 Gran Coupe and with two different iPod Classics; I have no issue with my iPhone. It's obviously the BMW firmware that is at fault.
Reply options

Link to this post

by Bilbo_cheshire,

Bilbo_cheshire Aug 29, 2012 8:17 PM in response to Torsk_CNR
Level 4 (1,780 points)

Aug 29, 2012 8:17 PM in response to Torsk_CNR

Torsk, Thanks for sharing, will keep it noted, for future posts.
As jCox, mention in his post try the Adapter-Cable he is using.
Reply options

Link to this post

Q: This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. Any ideas?

All replies Helpful answers

by JCox902,

by Bilbo_cheshire,

by JCox902,

by Bilbo_cheshire,

by JCox902,

by Bilbo_cheshire,

by JCox902,

by Bilbo_cheshire,

by JCox902,

by Bilbo_cheshire,

by JCox902,

by Bilbo_cheshire,

by Torsk_CNR,

by Bilbo_cheshire,

All replies

Helpful answers