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MacBook Pro keeps freezing up since installing OS X Mountain Lion

Hi,


Around 3/4 days ago, I installed OS X Mountain Lion off the Mac App Store. The download and installation seemed to be succesful, with all features etc. working perfectly. But however, since installing OS X Mountain Lion, my MacBook Pro keeps freezing up, causing me to press the power button on the top right corner of the keypad to turn it off, which can't be good for the MacBook. It would be extremly helpful if anyone could reccomend me on what I should do to overcome this problem. I have deleted a lot of my files recently to free up space as I thought it was a memory problem, but I have 265GB left from my original 319GB. My MacBook Pro is the 13 inch model and is the 2011 model.


Thanks and your help will be appreciated,


Ollieman1998

MacBook Pro (13-inch Early 2011), OS X Mountain Lion

Posted on Jul 30, 2012 1:25 PM

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Posted on Jul 30, 2012 4:06 PM

hi ollie was doing some research about his and have stumbled up on this I am experiencing the same probblems as you every so often I get the rainbow disc and the graphics on the top bar and the dock go and it just freezes I think it just may be a bug and hopefully apple will come up with some sort of update to fix this 🙂 its just annoying it makes me wish that i kept lion

94 replies

Sep 26, 2012 3:02 PM in response to harlando_tt

I think I spoke to soon really, after a long while of no freezes without the external monitor it did it twice today. When I check my console log the following errors show up. According to Apple really my hardware is fine and this should not be a problem so they don't know what to do.


9/26/12 1:02:01.000 PM kernel[0]: NVDANV50HAL loaded and registered.

9/26/12 2:38:17.000 PM kernel[0]: NVDA(DMA): Channel exception! exception type = 0x6 = Fifo: Parse Error

9/26/12 2:41:46.000 PM kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x6 = Fifo: Parse Error

9/26/12 2:42:02.000 PM kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error

9/26/12 2:42:02.000 PM kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error

9/26/12 2:42:03.000 PM kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error

9/26/12 2:44:46.000 PM kernel[0]: NVDANV50HAL loaded and registered.

Sep 29, 2012 8:19 AM in response to Kim Hill1

I haven't had any freezes yet under 10.8.2. But what I find strange is that different people are experiencing totally different types of freezes. I never get a flashing screen or graphic garbage. Other people claim they only have a problem when they connect a 2nd monitor.


I just lose my WiFi and have to quit applications one at a time. Usually, most of the apps are still working until I try to quit them (aside from not being able to connect to the web because there's no WiFi). They become unresponsive when I try to quit. Then I have to force quit each one in turn, then reboot and everything is fine again until the next freeze.


One thing I noticed early on: I originally had Skype loading automatically when I booted. I no longer do that. I've had far fewer freezes since I've kept Skype out of memory. Maybe it's a coincidence, maybe not. Obviously I had no problems under Snow Leopard (I had skipped Lion).


I did have a situation yesterday that was a bit different: I was in Safari with several open Tabs and it slowed to a crawl. Safari was consuming 98% of CPU cycles. I quit Safari and then relaunched it and went back to the same sites and everything was fine again.

Sep 29, 2012 10:36 AM in response to ollieman1998

So I've been having freezes as well, but not with any graphical glitch. I think the freezes started after updating to 10.8.2 (though I'm not certain). For me, they happen whenever my computer goes to sleep, either manually or automatically. The computer just never wakes up.

I just looked at my console logs and discovered that the crashes are all related to WDDriveManager. I've uninstalled, so hopefully that fixes it.

Sep 30, 2012 11:26 AM in response to ollieman1998

I have exactly the same probllem, after installing Mountain Lion on my MacBook Pro 2009. Currently running 10.8.2 and it's frozen up at least 6 times today. Never had a problem in 3 years before Mountain Lion.


Went to Genius Bar and they tested hardware, saying it was fine. Did complete re-install of Mountain Lion and still have the problem... pretty frustrating when nobody at Apple will admit to a problem.


Any help would be appreciated...


Regards,

Doug

Sep 30, 2012 12:38 PM in response to BadgerDog

BadgerDog wrote:


Did complete re-install of Mountain Lion and still have the problem...


Did you start from scratch & re-load apps, etc., or did you just re-install ML over your existing config? I was thinking about re-installing completely from scratch. Since my crashes are much less frequent, figuring out whether anything has changed will be difficult/time-consuming.

Sep 30, 2012 1:38 PM in response to Kim Hill1

I did everything imaginable ....


Reset NVRAM

Reset SMC

Re-installed Mountain Lion 10.8.2 (Twice!!)

Ran hardware diags myself and took it to Apple who could find nothing.

Opened it up and reseated RAM and checked all connectors...


Finally, I saw post on here about SDRAM drive, which I have installed ...


System Config:


Model Name: MacBook Pro

Model Identifier: MacBookPro5,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.53 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 6 MB

Memory: 8 GB

Bus Speed: 1.07 GHz

Mac OSX 10.7.4

SDRAM 4-CT512M4SSD2

Capacity: 512.11 GB (512,110,190,592 bytes)

Model: M4-CT512M4SSD2


NVIDIA GeForce 9600M GT:


Chipset Model: NVIDIA GeForce 9600M GT

Type: GPU

Bus: PCIe

PCIe Lane Width: x16

VRAM (Total): 512 MB

Vendor: NVIDIA (0x10de)

Device ID: 0x0647

Revision ID: 0x00a1

ROM Revision: 3437

gMux Version: 1.7.3

Displays:

LED Cinema Display:

Resolution: 2560 x 1440

Pixel Depth: 32-Bit Color (ARGB8888)

Display Serial Number: 2A0433LR6JL

Main Display: Yes

Mirror: Off

Online: Yes

Rotation: Supported

Connection Type: DisplayPort


Note that it was version 1 of the firmware which was running on my current config that was freezing ...


I went to the Cruscial site and found an update to version 10G !!!


I burned a CDROM with their ISO image and booted it, installing the firmware update. It now reads ..


M4-CT512M4SSD2:


Capacity: 512.11 GB (512,110,190,592 bytes)

Model: M4-CT512M4SSD2

Revision: 010G


I rebooted to my Mountain Lion 10.8.2 desktop and I'm typing this post waiting for my next freeze up, or perhaps I've finally solved the issue... I really don't know at this point ...


Hope this helps someone...


Regards,

Doug


Edit: Found a statment from Crucial that suggested their firmware update solved the following problem (sound familiar?):


"Corrected a condition where an incorrect response to a SMART counter will cause the m4 drive to become unresponsive after 5184 hours of Power-on time. The drive will recover after a power cycle, however, this failure will repeat once per hour after reaching this point. The condition will allow the end user to successfully update firmware, and poses no risk to user or system data stored on the drive."

Oct 1, 2012 7:59 AM in response to ollieman1998

My Pro is barely a month old and now it is basically unable to be used due to this bug. I can't be on it for more than 3 minutes before it freezes.


I can move the cursor but it won't engage with anything, it's like a paralysed screen.


I can't believe everyone here has been suffering with this for months now. What in the world are Apple playing at? When will they fix this?


Is there any temporary fix I can do in the meantime? It's an essential for my degree, I'd be willing to uninstall Mountain Lion if needs be, albeit reluctantly.

Oct 1, 2012 8:07 AM in response to James Lightfoot

For most of us, since it only freezes once in a while, it's difficult to demonstrate the problem to an Apple Tech. But since you say yours freezes every few minutes, if you're anywhere near an Apple store, I would suggest bringing it in, since you can easily show what happens.


If you're not near an Apple store, call up Apple. Your machine is under warranty. Ask them what to do.

Oct 3, 2012 3:04 PM in response to harlando_tt

Getting the same issues here as well - 09 mac book.


In regards to the folks with memory issues. This almost sounds like the imac issues we had when we maxed out at 16 gig. Problem was the memory (kingston) when we ordered samsung from OWC (or your choice of retailer) the over heating and lockups stopped.


While I doubt this is causing all of the issues we are all experiencing, just my two cents.

MacBook Pro keeps freezing up since installing OS X Mountain Lion

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