Not been on here for a while, Eric has had no problems, sends his love to Ronda !
Anyway as a treat I got him the above colour laser printer, but here is the problem I installed the software as per the instructions and restated now I can scan/fax over the wireless network great but I can not print ! as soon as I press print a window pops up saying printer off line. If I connect the USB cable no problems at all............but I want WiFi.
thing I have done so far.
Re installed all the software - restart
Downloaded the latest drivers from Samsung and installed them, same thing !
Turned off Eric at the end of the install, turned off the printer too still nothing.
WiFi network is working correctly ie can see other computers and internet....................Help
Ronda sends her love back to Eric.
Unfortunately, I have no help for you. Even with my latest MacBook Pro (early 2011) and my Canon all-in-one (which supposedly offers wireless printing), I've not been able to figure it out.
I would suggest a visit to Samsung's website. Is it possible that wireless printing requires a newer version of the OS? (I wouldn't think so, since the scanning works as it should.)
How about checking out Samsung's forum for the CLX-3185?
Maybe someone there can help you out.
Thanks Ronda, you are an amazing help, did not even know there was a Samsung forum will try there !
Yes the OS was something I had thought about that's why I went for the CLX it's one of the few that still surports PPC Macs and OSX 10.4 to 10.7 at this time.
Will report back, hopefully something I find out maybe of help to you too ?
** Update **
Well I have now tried twice to get some useful info out of Samsung, make as well try talking to the printer !!
Don't think they even read my e-mails just sent out the 'standard reply' of turn off the printer, re install software etc..............
So anyway a big thanks again Ronda, just one thing it seems Samsung only have customer support in the US the rest of the world has to do without - so had to 'invent' a US address to get any kind of help, will make me think twice about buying Samsung again !?
** Update No. 2 **
After alot of head scratching and 4 letter words ! (Eric was not impressed) I have got the printer to work fully via WiFi !!!!!!!!!!!
So here is what I did, sorry if you already know/tryied this but it's how I got it to work :-
I'm using OSX 10.5.8 so can only talk about that, anyway.
1/ when to sys perfs and to printers.
2/ right clicked on the listed printer.
3/ clicked on the 'reset printer' - yes
4/ clicked on the plus sign to add printer.
5/ this is the important bit - clicked on the IP tab.
6/ entered the IP address for the printer (ie 192.168.x.x)
7/ the rest of the info was filled in automaticly.
8/ Hey presto I can now print, scan and fax via WiFi
Hope this helps ?
Ronda Wilson wrote:
Thanks, but how does one go about finding the IP address of the printer?
Just an FYI Ronda, this (from the Samsung Website:
Note the omission of any variant of OSX after Leopard
Let me find a manual and I'll tell you how to find the IP address
FYI, Samsung manuals download at a rate best described as, Glacial!
Using this Network Configuration Report, you can find your machine MAC address and IP address.
I am not responsible for numbering
Here is another general method:
Consider the range of IP Addresses you are using, e.g., 192.168.0.1 through .255
turn ON the Printer
Use network Utility Ping panel to ping the last address in that range (ex: 192.168.0.255) for at least two pings.
The list returned is the list of all active IPs in the subnet.
turn OFF the printer.
The printer is the IP that disappeared.
Sorry for delay time zones !!
Anyway the only other thing I add to Grant's advice is that some routers will list the 'items' attached and their IP address.
Failling that the long and drawn out way is to make sure all computers and the printer are turned on and connected to the network, then to look in the 'network' of system prefs under Airport or ethernet you will find the IP address of the computer and repeat for each one !! you should find something along the lines of :
192.168.1.2 1st mac
192.168.1.3 2nd mac etc
Some times there is a gap in the list this maybe the printer and the address you need ? if not it will be the one up from the last addess you find.
Sorry so long wined, sometimes forget we all have different computer strenths