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Samsung CLX-3185W printer problem

3024 Views 15 Replies Latest reply: Nov 28, 2012 11:12 PM by elmer0224 RSS
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custom mini Level 2 Level 2 (330 points)
Currently Being Moderated
Jul 30, 2012 1:37 PM

Not been on here for a while, Eric has had no problems, sends his love to Ronda !

 

Anyway as a treat I got him the above colour laser printer, but here is the problem I installed the software as per the instructions and restated now I can scan/fax  over the wireless network great but I can not print ! as soon as I press print a window pops up saying printer off line. If I connect the USB cable no problems at all............but I want WiFi.

 

thing I have done so far.

 

Re installed all the software - restart

Downloaded the latest drivers from Samsung and installed them, same thing !

 

Turned off Eric at the end of the install, turned off the printer too still nothing.

 

WiFi network is working correctly ie can see other computers and internet....................Help

 

Custom mini.

iBook G4 12", Mac OS X (10.5.8), iBook 12" 1.33 GHz : Mid 2005 : 1.5GB Ram : 160 Gb HHD : DVD-RW
  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Jul 30, 2012 2:00 PM (in response to custom mini)

    Ronda sends her love back to Eric. 

     

    Unfortunately, I have no help for you. Even with my latest MacBook Pro (early 2011) and my Canon all-in-one (which supposedly offers wireless printing), I've not been able to figure it out.

     

    Sorry.

     

    I would suggest a visit to Samsung's website. Is it possible that wireless printing requires a newer version of the OS? (I wouldn't think so, since the scanning works as it should.)

     

    How about checking out Samsung's forum for the CLX-3185?

     

    http://www.samsung.com/us/support/owners/product/CLX-3185/XAA

     

    Maybe someone there can help you out.

     

    Good luck!

  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Aug 2, 2012 11:05 AM (in response to custom mini)

    Too bad. Sorry to hear it, but I'm still just plugging mine into USB on the rare occasion I need to print.

  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Aug 16, 2012 5:12 PM (in response to custom mini)

    Thanks, but how does one go about finding the IP address of the printer?

  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Aug 16, 2012 5:32 PM (in response to Ronda Wilson)

    I need you to tell me because now I've managed to set the printer up for wireless access, and can't print AT ALL.

  • Csound1 Level 7 Level 7 (32,365 points)
    Currently Being Moderated
    Aug 16, 2012 6:14 PM (in response to Ronda Wilson)

    Ronda Wilson wrote:

     

    Thanks, but how does one go about finding the IP address of the printer?

    Just an FYI Ronda, this (from the Samsung Website:

    Screen Shot 2012-08-16 at 8.04.14 PM.png

    Note the omission of any variant of OSX after Leopard

     

    Let me find a manual and I'll tell you how to find the IP address

     

    FYI, Samsung manuals download at a rate best described as, Glacial!

     

     

    1. Printing a network configuration report
      You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network and troubleshoot problems.
      1. Press Menu on the control panel.
      2. Press the left/right arrow until Network appears and press OK.
      3. Press the left/right arrow until Network Info. appears and press OK.
      4. Press the left/right arrow until Yes appears and press OK.
    2. Using this Network Configuration Report, you can find your machine MAC address and IP address.

      For example:

      • MAC Address:00:15:99:41:A2:78
      • IP Address:192.0.0.192

     

     

    I am not responsible for numbering

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Aug 16, 2012 7:08 PM (in response to Csound1)

    Here is another general method:

     

    Consider the range of IP Addresses you are using, e.g., 192.168.0.1 through .255

     

    turn ON the Printer

    Use network Utility Ping panel to ping the last address in that range (ex: 192.168.0.255) for at least two pings.

     

    The list returned is the list of all active IPs in the subnet.

    turn OFF the printer.

    Ping again

     

    The printer is the IP that disappeared.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Aug 16, 2012 7:10 PM (in response to Csound1)

    Thanks, but my printer is NOT a Samsung. It's a Canon MP620, and I've been on Canon's website, and can't find the answer as to how to find its IP address.

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Aug 16, 2012 7:34 PM (in response to Grant Bennet-Alder)

    to clarify:

     

    The "Ping" panel is one of many panels in

    Network Utility, which can be found in the Utilities folder (inside the Applications folder)

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Aug 18, 2012 5:31 AM (in response to custom mini)

    Well, I only print about two or three times a month, so I think I'll go ahead and stick with USB. I shut the printer off when I'm not using it, so it's not much more trouble to plug in into USB than it is to turn it on.

     

    Thanks for the info, though.

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