Previous 1 2 3 4 5 Next 464 Replies Latest reply: Dec 22, 2014 10:12 AM by Tom Murray2 Go to original post
  • iZeko Level 1 (0 points)

    Here are my symptoms:


    1. I can see strange artifacts inside Mail application. Usually hyperlinks in email messages are replaced with parts of menu bar (wifi icon, etc...). This could be bug in Mail application because I cannot find connection with freezing.


    2. When freezing occurs I have normal black cursor which I can move, but clicking, gestures, keyboard are not responding. But it seems that everything works in the background. Music, email, notifications, ... everything is working except GUI.


    3. After some time cursor turns into spinning rainbow and stays like that. I can move it also but no interactions possible.


    4. My console is filled with messages from my previous post.


    I don't know how to reproduce this but it seems more windows you have opened more chances of freezing you have.

  • Jan Sondergaard Level 1 (0 points)

    On my Late 2010 MB Air, I have an outright System freeze.


    Can't switch between programs, keyboard doesn't respond, touch pad does not respond; cursor is stuck and nothing can be clicked on.  This happens in safari while merely moving the cursor and also in other programs.


    It has essentially turned my Mac into a PC which needs frequent rebooting. This is beyond frustrating.

  • hersey10 Level 1 (0 points)

    I totally feel your frustration .  Are you running any apps besides your browser while this is happening ?  I've noticed that it's freezing for me when I'm running Tweetdeck V38.1 at the same time that I'm running Chrome .  Do know that you have 90 days of phone support with the new software through Apple Care .  DEF call them .  Let me know how things go  . I had a forced reinstall yesterday at the store and it didn't fix it .

  • Canadianpj Level 1 (0 points)

    I've been to the Genius bar twice now, called support a few times. Done a complete reinstall and loaded none of my old settings or programs and it still happens.


    No way I can confirm this but I do not think there is anything that can be done about this until a software patch is handed out. The genius bar people basically admitted as much after checking and testing everything they could think of.


    All we can do now is hope for 10.8.1 not to be to far away and that it addresses this.

  • hersey10 Level 1 (0 points)

    I am becoming more and more convinced of this by the hour .

  • iZeko Level 1 (0 points)

    Little wisdom from North. I downgraded to Lion. I have better things to do than being beta tester for Apple.

  • Jozie Level 2 (155 points)

    I too am waiting for an update...


    I just had it happen again, but this time with a variation on what was happening before - this time it was more of your usual kernel crash...


    I was working in Pages, and this was the first app to stop working and I got the spinning beachball.  (Did not previous have spinning beach ball - had the cursor.) 


    At first only Pages had crashed and I could switch between other apps.  I tried to Force Quit Pages, but the usual sequence on the keyboard didn't bring up the FQ box.  I tried to right click on the icon in the menu bar - didn't work.


    Then it spread through to Safari too.  But Mail still worked...  At this point I turned the machine off.

  • Daniel130373 Level 1 (0 points)

    Why isn't this bug being acknowledged and responded to by Apple? This is a potential marketing disaster and I'm surprised the media hasn't jumped on this. Its made my MacBook useless and I simply do not want to invest my time in bug testing their products. Thats what the beta's were for and based on the critical nature of this bug I would suggest Apple broadcasts an announcement on what they expect to do about it and when.

  • hersey10 Level 1 (0 points)

    That's a great question , I don't get it . 

  • Canadianpj Level 1 (0 points)

    Anyone in this thread who has not yet sent feedback to Apple should. Make sure to only explain what exactly the problem is as the form is not meant for technical support. Give as much detail as possible:


  • SJL Level 1 (75 points)

    Yep, another user that is experiencing the same problem.  Since upgrading, my iMac has become completely unstable. I purchased Mountain Lion and now I have a freeking PC with the spinning ball of death. First time I have ever had an install issue with new OS. I will never purchase a new OS again until after it's been around the block. Steve Jobs would never have tolerated such crap.

  • sue888 Level 1 (0 points)

    Happening to me to all the time. I've upgraded two - MBP and iMac. Absolutely no problem with iMac, but MBP is a disaster. BUT... it's not happening when I don't use Safari! Go figure. Soon as Safari loads it's beach-ball city adn the entire system becomes unresponsive. 

  • Canadianpj Level 1 (0 points)

    Have you submitted feedback to the link I provided? Let's not bring up you know who like that, I'm seeing it everywhere. If you think this is bad I suggest taking a look through the history of inital releases of OS X doing back to the beginning of the software line.

  • sue888 Level 1 (0 points)

    Yes have submitted feedback to that link. Hey, if Safari is the "you-know-who" you're talking about and it's causing the problem, it might be helpful for others. Not my problem if you-know-who doesn't like it.


    I do have to say that on my iMac, Mountain Lion is awesome! Ok, maybe the dictation still has to get used to my Australian accent, like Siri did (both supposedly able to understand immediately), but it makes for some hilarious interpretations of what I really said.

  • Canadianpj Level 1 (0 points)

    I was refeering to SJL saying that Steve Jobs never would have put up with this given the track record of some really awful bugs in inital Mac OS X releases in the history of the product.


    I have had random lock-ups doing just about everything. I was under the impression it was Safari releated as well and tried using Chrome until it happened multiple times with that as well.


    All I can assume is that it is another problem with the Nvidia drivers much like Lion had a problem with in 10.7.2 and there is basically nothing we can do about this until 10.8.1 or a separate patch is out.

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