I get a "network connection was lost" at the end of a download. filesize seems to be complete.

Question

I get a "network connection was lost" at the end of a download. filesize seems to be complete.

Trying to download a couple of documents from an iTunesU course. The file seems to download properly, then at the very end says that the "network connection was lost" and the file in finder has a .download filename suffix, e.g. Lecture 1_1.pdf.download. There are 2 files in the list that are doing this. The rest came down properly.

Is this a problem with safari or the download page I am using?

Any ideas about what to do next?

MacBook Pro, Mac OS X (10.6.8), 2.7Ghz Intel Core i7, 4GB memory

Posted on Jul 30, 2012 3:46 PM

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Answer 1

Jul 30, 2012 4:15 PM in response to David Deitrick

David...

Try posting in the iTunes U community as well > https://discussions.apple.com/community/itunes_u

Also, with iTunes open, click Help from the iTunes menu bar top of your screne.

Type iTunes U in the search field top right corner of that window.

Try turning off the Firewall in System Preferences > Security & Privacy (or just Security > Firewall

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Answer 2

Jun 3, 2014 7:08 PM in response to David Deitrick

If you double-click on the .download file it will resume where it stopped.

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