Cancel In-App purchase monthly subscription

Question

Level 1

55 points

Cancel In-App purchase monthly subscription

How can I cancel an in-app monthly messaging service that I used to subscribe to? I've deleted my account from the app, deleted the app from my phone, yet I'm still charged the monthly messaging "pro" feature, for $10/mo. I can't find ANYWHERE on apple's website on how to cancel this in-app purchase. When I deleted the app ("Scruff") from my phone, it said I needed to cancel the monthly messaging subscription from my iTunes account. I can't find out how to do this. Can anyone help with canceling this monthly subscription? Thanks.

Posted on Jul 30, 2012 7:23 PM

Reply

Answer 1

ahshwebah

Level 2

293 points

Jul 13, 2017 11:09 PM in response to figurematt

any feedback you want to leave to apple should be done at http://apple.com/feedback as they do not check these forums.

Reply

Answer 2

randers4

Level 9

63,519 points

Jul 30, 2012 7:41 PM in response to figurematt

See http://support.apple.com/kb/HT4098.

Reply

Answer 3

figurematt Author

Level 1

55 points

Jul 30, 2012 8:29 PM in response to randers4

WOW, thanks. This worked. A bit upset that it took 6 months to figure this out. Apple should make it easier to cancel in-app subscriptions.

Reply

Answer 4

randers4

Level 9

63,519 points

Jul 30, 2012 8:32 PM in response to figurematt

You're welcome.

Reply

Answer 5

Mar 16, 2016 7:21 AM in response to randers4

I know its years ago that you posted this but thanks - its just helped me and I've finally been able to cancel a subscription. wish I'd known how to do this before!!

Reply