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could not sign in apple ID couldn't be created because of a server error.

When attempting to restore my icloud backup on a new iphone, I get this error message:


Could not sign in apple ID couldn't be created because of a server error.


My icloud user id & password work when I log into the icloud website.... not sure what the problem is, but I need my phone up and running! What is the point of backing up, if you can't restore! I have a 2 month old backup in itunes. However I prefer to use the day old backup in icloud! I appreciate your help!! Thanks.

iPhone 4S, iphone setup

Posted on Jul 31, 2012 6:02 AM

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Posted on Aug 9, 2012 7:47 AM

I just spent a week with an applecare T2 trying to figure this out, but we finally did!


It turns out that (at least in my case) I had to go to http://appleid.apple.com and re-enter my password security questions and birthday. Once I did this and tried to restore, everything worked as expected.


I should explain that, in my case, as soon as I entered my apple ID and password after choosing to restore from icloud, it would ask for my birthday and to fill out one security question. Once I did the security stuff, it no longer asked for these on the phone.


I hope this solves your problem like it did mine!

5 replies
Question marked as Best reply

Aug 9, 2012 7:47 AM in response to MissBlissful

I just spent a week with an applecare T2 trying to figure this out, but we finally did!


It turns out that (at least in my case) I had to go to http://appleid.apple.com and re-enter my password security questions and birthday. Once I did this and tried to restore, everything worked as expected.


I should explain that, in my case, as soon as I entered my apple ID and password after choosing to restore from icloud, it would ask for my birthday and to fill out one security question. Once I did the security stuff, it no longer asked for these on the phone.


I hope this solves your problem like it did mine!

Jan 29, 2016 8:39 PM in response to MissBlissful

Had this problem too. I tried to restore my data on both ios 9.2 and 9.3 but always got this error message. Sometimes I can't start the restoring, something it stopped midway and told me that I am no longer connected, which is obviously not true. Then I signed in again to restart restoring but could not. These has to be some problem with iCloud server itself.


It has been several years and you developing team is still not able to take actions on this. Please do something as soon as possible to leave less of us disappointed;, apple.

could not sign in apple ID couldn't be created because of a server error.

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