HT203165: iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

Learn about iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
mariofromgrand-saconnex
Level 1 (0 points)

Q: When I try to restore my ipod, it says that my ipod is occupied, why?

Hi,

Lately I have been having problems with my ipod classic 120gb. It is an old ipod but that use to work perfectly. I have tried restoring it, but as soon as the restoring application starts, Itunes tells me that my ipod is occupied and that therefore it cannot restore my ipod.

Does anyone have any suggestions?

Thank you

Mario

iPod classic

Posted on Jul 31, 2012 6:32 AM

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mariofromgrand-saconnex

Q: When I try to restore my ipod, it says that my ipod is occupied, why?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 31, 2012 6:38 AM in response to mariofromgrand-saconnex
    Level 8 (40,188 points)
    Mac OS X
    Jul 31, 2012 6:38 AM in response to mariofromgrand-saconnex

    If Enable disk use is checked on the iPod's Summary tab in iTunes (where the Restore button is located), try unchecking that setting and Apply the change.  Then try doing a Restore again.

     

    If that does not help, try restarting your computer.  Immediately run iTunes and try doing a Restore again.