Previous 1 2 Next 22 Replies Latest reply: Feb 27, 2013 7:01 AM by mscuthbert
prbarnard Level 1 Level 1 (25 points)

I have a problem with Reminders.

 

I have an Exchange account setup on my computer and iPhone and Reminders has worked well on the iPhone (and still does).  Now that Reminders is available on the Mac I have encountered a problem with it.  I can create reminders on my Mac but can't clear them.  I get an error message saying; Calendar can't save the reminder "xxx" to the Exchange server.  I can still mark them as complete on my iPhone and they duely get marked as complete on the Mac.  I can add and delete events from the same calendar without a problem

 

I should add that I could mark tasks as completed in the previous version of iCal


OS X Mountain Lion
  • byronb Level 1 Level 1 (5 points)

    Same thing here w/ my Exchange account. Clicking 'Try Again' alwas works but it's starting to get annoying. Marking iCloud reminders as complete works w/o a problem.

  • prbarnard Level 1 Level 1 (25 points)

    Unfortuanely for me 'try again' hasn't helped.  It is good to know that it does for you as that may indicate it's a time out issue.  I'll hit try again a few times and see if I get lucky.

     

    Now I know it's not just me I'll raise a ticket with Apple.

  • byronb Level 1 Level 1 (5 points)

    Ok. Let me know if there is anything I can do to help.

  • KirkNath Level 1 Level 1 (0 points)

    "Try Again" seems to work for me. Annoying but functional.

  • bradfromthewater Level 1 Level 1 (0 points)

    Same issue for me too. Try Again appears to work but it gets really old having to complete a task twice.

     

    Anyone discovered what the potential issue and fix is?

  • rusky_26 Level 1 Level 1 (0 points)

    Same problem here with Exchange 2010 account. Anyone found a fix for this yet? 'Try again' doesn't work for me.

  • prbarnard Level 1 Level 1 (25 points)

    I did raise a ticket with Apple and it is active with them.  I have provided logs etc.  No resolution yet but they are working on it at least.

  • rusky_26 Level 1 Level 1 (0 points)

    Great, thanks very much for the update. Will keep living with it until they fix it in an update

  • FuzzySS Level 1 Level 1 (25 points)

    Same here Try again hides the error message, but does not save the state of the task. It just hides as an error inside Calendar.app.

  • rusky_26 Level 1 Level 1 (0 points)

    I've narrowed my problem down a little more. Seems that I got the error for two birthday reminders for contacts that were created originally via the Outlook 2010 (on Windows) Linkedin Social Media Connector. This information was sync'd with Exchange and is now sync'd to the Calendar app because it seems to take the birthdays out of any contact records where its populated and make a Calendar entry out of them.

     

    I went and deleted the two birthday reminders that were the subject of the error messages, refreshed the Calendars and now the errors have cleared. It is very strange because many other contacts still have these birthday Calendar entries, however I think it might be becoming an issue only when the birthday reminder is set off.

     

    Not sure that this is the same issue for others but worth a closer look.

  • rusky_26 Level 1 Level 1 (0 points)

    Also....

     

    This might be related to another issue I am seeing with using Exchange on the Mac. Contacts in the Address book that have sync'd from Exchange have some fields locked in readonly mode. For example the contact's photo can't be changed in Address Book for an Exchange contact and the birthday date field can't be added to existing Exchange contacts, yet ones that had the date in Exchange already are showing okay.

     

    I have a feeling that when the birthday reminder goes off it tries to update something back in Exchange but due to the readonly mode on some fields it fails to do so.

     

    Just a theory based on what I've observed so far.

  • FuzzySS Level 1 Level 1 (25 points)

    In my case it is a perfectly standard task that I created using iPhone earlier today.

  • arborium Level 1 Level 1 (0 points)

    I am also experiencing an identical issue. Completed reminders are not pushing to the exchange server.

    Clicking "try again" works however I do not appreciate this extra step.

  • rusky_26 Level 1 Level 1 (0 points)

    iOS devices seem to work fine. I only get the issues on the Mac desktop with the Calendar app.

    The 'readonly' problem I mentioned above with some fields in the Contacts app is also not a problem on iOS. Everything can be updated and is sync'd okay to Exchange from iOS. They only seems to be Mac OS problems.

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