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forget my secret question and answer plzzzzz

how to change security question and answer

iPad

Posted on Jul 31, 2012 7:50 AM

Reply
6 replies

Jul 31, 2012 1:26 PM in response to rosha20

- Go to https://appleid.apple.com

- Choose manage your account

- Sign in when prompted

- Choose password and security on the right side of the page

- Answer the two questions correctly then you'll be takne to another page where you can change your questions and password.


If this will not work for you, contact support and request for reset.


https://expresslane.apple.com

Aug 16, 2014 11:57 PM in response to renstarr

I Need to change my Apple ID security answer. First I going in to manage after I sing. And password or security answer. I click on next page show me only put your security answer first or second on right side is don't show me rest your security answer what can I do. Please help me apple team and must replay me Im waiting.

I buy already iTunes gift card. After show me verification security answer but I forget my security answer.

Edit

Aug 17, 2014 12:10 AM in response to sajid9

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.


If you aren't getting the reset link on your account then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

Mar 29, 2015 4:53 AM in response to robertfromwhitestone

If you aren't getting the reset link on your account then you don't have a rescue email address, you will have to contact Support in your country to get them : Contact Apple for help with Apple ID account security - Apple Support


If your country isn't on that page then use this form : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset add a rescue email address to your account : Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support

forget my secret question and answer plzzzzz

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