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Can't sign in on iMessage and FaceTime after upgrading to ML

After doing a clean install of ML, I can't login anymore to iMessage and FaceTime. I'm correctly login to iTunes, AppStore and on my iPhone iMessage works good.

The error is "Il server ha rilevato un errore durante l'elaborazione della registrazione. Riprova pi tardi"

or in english

"The server encountered an error processing registration. Please try again later."


The problem is in ML because with Snow Leopard I hadn't a single problems. I'm on iMac 21.5'' late 2009.

Thanks

iMac, OS X Mountain Lion

Posted on Jul 31, 2012 11:20 AM

Reply
93 replies

Aug 2, 2012 12:55 AM in response to YoavM

Hi all, this solution has worked for me, I describe step by step and please forgive my English:


- Open FaceTime, attempts a connection and leave the window in the error message, but do not close the program.

- Open messages, open Preferences and try to connect iMessage account with your Apple ID. If you still have the error, leave the window open showing that error.

- Open Activity Monitor (Spotlight will help you find it). Using the filters you select "All Processes" and in the search field locates the process "imagent". Kill this process. It will restart again almost immediately.

- Now go back and try again FaceTime the connection with your Apple ID. Wait until the identity is validated, you can take a while.

- And finally do the same with IMessage account, using the same Apple ID you used in Facetime.



Good luck!

Aug 19, 2012 6:18 PM in response to javierfromcastellon

it didn't work for me. instead, it created more problem.


inexplicably, now i have duplicate inactive imessage account which i don't know how to remove!


instead of looking for ways to activate the imessage & factime, now need to fix another thing...


another thing which i tried reading the thread was to log in using safe mode. it didn't help either. same "The server encountered an error processing registration. Please try again later." problem. it was too laggy and had to force a shut down. rechecked disk permission and found a host of permission problems.


sigh...


more problems....


apple support is closed for holiday...

Can't sign in on iMessage and FaceTime after upgrading to ML

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