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Kies Does Not Work on Mac OS Mt Lion 10.8

Hi Guys & Gals,


Really need yr help on this issue. Even the tech support could not resolve tis issue.


I have a Samsung Galaxy Note and it cannot be sync to my macbook pro running on Mountain Lion Ver 10.8 OS. I have updated its Kies and even used the older ver of the Kies App, and still could not update my Galaxy Note to my mac. With the older ver of the Kies, it could be updated but ever since the new updates on Kies and samsung website, Mac could not recognise my Galaxy Note.

I have brought my Note to Samsung Tech Support in SIngapore, where i live and asked them to help me. They could not!! But the phone could only be recognised on the Windows software n Windows OS. What I suspect is that Kies may have issues on Mac drivers for Kies app for Mac softwares. Samsung tech support has yet to get back to me on this issue and it has been 2 days. Sigh........

Pls help!!


Thank you

MacBook Pro, OS X Mountain Lion

Posted on Jul 31, 2012 3:51 PM

Reply
26 replies

Aug 3, 2012 2:38 PM in response to oakleykid68

When i open KIES it tells me there is a update, i select update, then i get a error box saying unknown os version.. i have the new mountain lion, it use to work conecting my galaxy s2, but now no i can't even connect my galaxy tab.... i need the update for kies cus it does not even connect now..... is this a os mountain lion issue or a samsung kies issue?????

Aug 3, 2012 2:39 PM in response to katluv

katluv wrote:


When i open KIES it tells me there is a update, i select update, then i get a error box saying unknown os version.. i have the new mountain lion, it use to work conecting my galaxy s2, but now no i can't even connect my galaxy tab.... i need the update for kies cus it does not even connect now..... is this a os mountain lion issue or a samsung kies issue?????

Again


Try posting here


https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns


Cheers


Pete

Aug 5, 2012 1:51 AM in response to oakleykid68

Solution :


1.Download Samsung Kies: http://j.mp/dlkiesz

2.Open the DMG

3.Right click on the "kies20mac_s9218.pkg", then open it with "The Unarchiver"

4.You should see a file named "kies20mac_s9218", open it.

5.Right click on the "contents.pkg", and click "Show Package Contents"

6.Double click "Payload", it will create a folder named "Payload 2 2", double click it.

7.Double click "Applications", then you will see Kies, drag it to the application folder, installation complete!

Get The Unarchiver here: http://itunes.apple.com/app/the-unarchiver/id425424353?mt=12

Aug 5, 2012 4:05 AM in response to oakleykid68

I have the same problem as you but I think I found a solution.


1) Open the Kies menu and select Preferences

2) Click on the Update tab at the end

3) Uncheck the 'Notify when updates are available'

4) Close and restart Kies.

5) Now try connecting your device.


It now works for me. I think when the notification of the new version appeared, Kies checked the OS and doesn't recognise Mt Lion. I guess at that point the sync service must have been disabled by Kies.

Aug 29, 2012 2:01 PM in response to stephenbeck22

Tofufah,


I have tried your method and Unarchiver says it can't open the .dmg file, what am I doing wrong? I cannot get to the rest of your instructions beacuse it gives that msg. So I can't proceed with instructions:


5.Right click on the "contents.pkg", and click "Show Package Contents"

6.Double click "Payload", it will create a folder named "Payload 2 2", double click it.

7.Double click "Applications", then you will see Kies, drag it to the application folder, installation complete!


Any ideas?


Thanks

Kies Does Not Work on Mac OS Mt Lion 10.8

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