I upgraded to 3.6.0 and now I can no longer remote into my machines properly. It seems like I can remote in once and then it won't let me do it again. It will wake the machines from sleep, but won't bring up the screen on my end.
Mac Pro, Mac OS X (10.7.4)
yup, same issue, just upgraded one of my machines today and can't connect to it any longer... really ***** for me as that machine is remote at a server farm with no easy access for me 😟
uodate your remote desktop app or update your remote desktop clients through software-update in the "apple menu"
of course this was the very first thing I tried... all machines are running 3.6 470.93
Is only Remote Desktop.app upgraded to 3.6 or are the clients upgraded to 3.6 as well?
Assuming you upgraded the clients to 3.6 then do the following to see if the screen sharing server process is enabled to run:
1. ssh to an affected client
2. Execute: sudo launchctl list | grep screen
If the service is enabled then you will see the following output:
| - | 0 | com.apple.screensharing |
If the service is running then the next thing to check is to make sure the expected processes are running and under the correct user ids.
Execute:
1. Start a screen sharing connection to an affected client (expected of course that it won't actually connect)
2. ssh to the affected client
3. Execute: ps alxww | grep -i screen
You should see something like this:
0 64671 1 0 33 0 2572076 85544 - Ss ?? 0:05.26 /System/Library/CoreServices/RemoteManagement/screensharingd.bundle/Contents/Ma cOS/screensharingd
501 64673 238 0 33 0 2567544 23064 - S ?? 0:02.94 /System/Library/CoreServices/RemoteManagement/ScreensharingAgent.bundle/Content s/MacOS/ScreensharingAgent
This first column is the uid under which the process is running. screensharingd should be running as uid 0. ScreensharingAgent should be running as the uid of currently logged in user (501 in the example above) or 0 if no one is logged in.
If the uid for screensharingd is not 0 and/or ScreensharingAgent is not running then something may have gone wrong when the service was restarted during the client upgrade process. If possible, try rebooting the machine and see if you can control the screen after the reboot.
Hello,
Well, rebooting the machine doesn't do anything.
Here are my results of the commands you talked about.
sudo launchctl list | grep screen
| - | -11 | com.apple.screensharing.agent |
| - | 0 | com.apple.screensharing |
ps alxww | grep -i screen
0 390 1 0 49 0 19285132 18480 - Ss ?? 26:07.54 /System/Library/Frameworks/ScreenSaver.framework/Versions/A/Resources/ScreenSav erEngine.app/Contents/MacOS/ScreenSaverEngine -loginWindow
501 8039 8029 0 31 0 2434892 532 - S+ s000 0:00.00 grep -i screen
still nothing... this is really starting to SUCK! that computer is at it's log in screen and I need to get it logged in and controlled so I can start working again!
Thanks for your help btw, I assume I'm the only one with this issue?
Same issue for me as well after the update, and I know it was the update because I remoted in to do the update, then once the update was complete it booted my connection. Nothing seems to work to let me in.
It seems like something locks up with the connection sometimes. I can connect after I restart the remote machine it seems, but it is almost like the connection stays open when you've disconnected. One time I tried to shut my screen sharing of by unchecking the box in the system preferences, but it wouldnt uncheck until after I restarted the machine. I don't think this always happens, but I have left the remote machine on and awake with monitor on and still couldn't get in. I also noticed that one time I was able to get in, I tried to put the remote machine to sleep before I disconnected and the next morning when I got to work it wasn't sleeping and I couldn't remote to it. I have tried other vnc applications when screen sharing doesn't get in, and they seem like they make the connection but the screen never comes up and the connection eventually drops.
The same behavior here. Looking for a solution...
How can I get this version back on my computers?
