2 Replies Latest reply: Jul 31, 2012 7:00 PM by AnaMusic
kay20ne Level 1 Level 1 (0 points)

A friend of mine recently updated her iPhone 3GS to what I think was the IOS 4.2.1 software through itunes.

The iPhone software prior to the update was uncracked and from what I could tell was perfectly fine.

 

The problem we are having is that when we try restore we get the following image

Picture 4.png
I follow the more information link and click on the error code (1015)
after clicking that I find this from the link
Picture 5.png
So I have two questions.
1> Why is this happening?
2> How do I fix the phone and restore it for my friend?


iPod touch (4th generation), iOS 5.0.1