coney61

Q: Why isn't my Mac picking up my WiFi printer?

i have a Kodak ESP5210 AIO printer, it's connected to the router via WiFi and it's showing on my Mac as the default printer, but for some reason when I try to print the Mac cannot find it, I've tried uninstalling and reinstalling it, I've followed all the troubleshooting tips but with no success, any advice or solution would be greatly appreciated as I really don't know what to do now. The MacBook Pro is currently running OSX Mountain Lion, recently upgraded. I've tried deleting the printer from my system preferences but cannot seem to add it back in. HELP!

MacBook Pro, Other OS, OS X Mountain Lion 10.8

Posted on Aug 1, 2012 7:11 AM

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Q: Why isn't my Mac picking up my WiFi printer?

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  • by wjosten,

    wjosten wjosten Aug 1, 2012 7:16 AM in response to coney61
    Level 10 (94,603 points)
    iPhone
    Aug 1, 2012 7:16 AM in response to coney61

    If it's a WiFi printer, you don't connect it to your router by cable, if that's what you're doing. You connect it to your network.

  • by coney61,

    coney61 coney61 Aug 1, 2012 7:19 AM in response to wjosten
    Level 1 (1 points)
    Aug 1, 2012 7:19 AM in response to wjosten

    No it's not connected by cable, it's connected wirelessly ( or should be!) it's just not picking it up, just cannot find it! very irritating!

  • by wjosten,

    wjosten wjosten Aug 1, 2012 7:20 AM in response to coney61
    Level 10 (94,603 points)
    iPhone
    Aug 1, 2012 7:20 AM in response to coney61

    Have you contacted Kodak support?

  • by Shootist007,

    Shootist007 Shootist007 Aug 1, 2012 7:23 AM in response to coney61
    Level 6 (16,660 points)
    Aug 1, 2012 7:23 AM in response to coney61

    Give this a read.

    Mac 101: Printing (OS X Lion)

     

    It states that the Printer may need to be connected to the computer by USB cable during the installation of it.

     

    Why Apple and the Most Advanced Operating System in the World cant install a Networked printer without connecting that printer to the computer by USB is beyond me.

  • by coney61,

    coney61 coney61 Aug 1, 2012 7:23 AM in response to wjosten
    Level 1 (1 points)
    Aug 1, 2012 7:23 AM in response to wjosten

    Yes i have, just waiting to see if they can help me but thought I'd try here as well.

  • by coney61,

    coney61 coney61 Aug 1, 2012 7:25 AM in response to Shootist007
    Level 1 (1 points)
    Aug 1, 2012 7:25 AM in response to Shootist007

    Ah an ethernet cable...okay will try it out and let you know. Yes it's beyond me too. Oh incidentally i've also tried reconnecting and checking the IP address too and it's all good, I'm totally baffled by the Macs odd behaviour. I've had it working, printed off a letter earlier this week, so it's something silly i'm sure - the question is what?

  • by wjosten,

    wjosten wjosten Aug 1, 2012 7:38 AM in response to Shootist007
    Level 10 (94,603 points)
    iPhone
    Aug 1, 2012 7:38 AM in response to Shootist007

    Shootist007 wrote:

    Why Apple and the Most Advanced Operating System in the World cant install a Networked printer without connecting that printer to the computer by USB is beyond me.

     

    Because no WiFi printer can be added if the printer cannot be configured for the WiFi network using the printer itself...not unique to OS X...that's the way it is with all OS's. There are WiFi printers that must be first configured using your computer...has nothing to do with OS X.

     

    <Edited By Host>

  • by Shootist007,

    Shootist007 Shootist007 Aug 1, 2012 7:34 AM in response to coney61
    Level 6 (16,660 points)
    Aug 1, 2012 7:34 AM in response to coney61

    coney61 wrote:

     

    Ah an ethernet cable...okay will try it out and let you know. Yes it's beyond me too. Oh incidentally i've also tried reconnecting and checking the IP address too and it's all good, I'm totally baffled by the Macs odd behaviour. I've had it working, printed off a letter earlier this week, so it's something silly i'm sure - the question is what?

    If that is the case, you had it working, then what has happened is the printers IP address has changed. Set the printer to a Static IP outside the DHCP pool range but still within your LANs IP range. In other words if your router is handing out IPs in the 192.168.1.100 to .150 configure the printer to use a Static IP of below the .100 or above the .150. Then try reinstalling the printer software.

  • by coney61,

    coney61 coney61 Aug 1, 2012 7:38 AM in response to wjosten
    Level 1 (1 points)
    Aug 1, 2012 7:38 AM in response to wjosten

    so what do you advise? any help would be appreciated guys.

  • by coney61,

    coney61 coney61 Aug 1, 2012 8:03 AM in response to Shootist007
    Level 1 (1 points)
    Aug 1, 2012 8:03 AM in response to Shootist007

    It won't even let me add a new printer, it appears to be greyed out!

  • by Shootist007,

    Shootist007 Shootist007 Aug 1, 2012 8:10 AM in response to coney61
    Level 6 (16,660 points)
    Aug 1, 2012 8:10 AM in response to coney61

    Is this before or after you removed the original printer you had installed?

     

    If either or both then you have some other problem with your Mac and that is why the printer stopped working.

     

    What that problem may be I have no idea.

  • by coney61,

    coney61 coney61 Aug 1, 2012 8:14 AM in response to Shootist007
    Level 1 (1 points)
    Aug 1, 2012 8:14 AM in response to Shootist007

    Just happened! It's a brand new Mac, less than a month old! i guess there are 'friday afternoon' models but it's running really well, could it be the OS X Mountain Lion?

  • by wjosten,Helpful

    wjosten wjosten Aug 1, 2012 8:16 AM in response to coney61
    Level 10 (94,603 points)
    iPhone
    Aug 1, 2012 8:16 AM in response to coney61

    You have free telephone support, through AppleCare, for 90 days from date of purchase...USE IT! Call AppleCare.

  • by Shootist007,Helpful

    Shootist007 Shootist007 Aug 1, 2012 8:18 AM in response to coney61
    Level 6 (16,660 points)
    Aug 1, 2012 8:18 AM in response to coney61

    Could be. Have you clicked the Plus Sign ( + ) at the bottom of the Printers windows? And what happens?

     

    I'm also running Mt Lion from original Lion that came on my Mac.

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