Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mountain Lion WiFi Problems (recap)

Folks, wanted to recap this as I am finding the problem much more broad than my original post (here: https://discussions.apple.com/thread/4162782?answerId=19123146022#19123146022). Here's my setup:


  • MacBook Air 13", Mid 2011
  • Mountain Lion
  • Wifi Problems, cannot connect to open wi-fi and Sprint hot spot.
  • CAN connect to Time Capsule (at least I could before I started futzing with my setup while on the road)


here's what I've done so far:

  • Reset SMC
  • Zapped PRAM
  • Reduced MTU to 1300
  • Set hotspot to 802.11g only
  • Set IPv6 to Local-link only
  • Set up a new user account, no connection there either
  • Repair disk
  • Repair disk permissions
  • Removed WiFi in networking control panel and re-add.
  • Remove the network from control panel AND remove keys from Keychain


What I have not done but will try later:

  • Reinstall ML
  • Disable WMM


Observations:

  • ML seems to think there is a connection to the wi-fi, but it can never get an IP address
  • Using a static IP on the network doesn't help the problem
  • My hotspot never really registers the MBA as a connection

MacBook Air, OS X Mountain Lion

Posted on Aug 1, 2012 7:18 AM

Reply
19 replies

Aug 8, 2012 8:45 AM in response to Branden Williams

Tell you what worked for me .. finally.

Had two Apple technicians on the case - over the phone. Have to say, those guys are awesome! - with patience of saints! But to the point! As there was nothing obviously wrong with operating system, they promised to call me back the following day but suggested talking to my Internet Service Provider about the router (D-Link router). The ISP remoted to my iMac and logged into router site and changed channel selection from automatic to manual. He chose channel 13, and suddenly my MBA connected and has been connecting smoothly ever since. The reasons I had problems was that there was over 10 available wi-fi networks in my flat, some of which showed as having stronger signal than my own. The ISP guy told me this, increasingly, becomes and issue, especially in blocks of flats - the ether is filled with wi-fi networks to the point of saturation. He also said, his choice of channel 13 was just a fluke and it might turn out I'd have to change it again.


So, although the problem is now solved, there still remains this one nagging question: Why did the wi-fi connectivity zonked right after Mountain Lion upgrade?

Mountain Lion WiFi Problems (recap)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.