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No update for 9.2 Available???

When I open any iWork Application, it tells me I have an update, then when I click on update, it opens App Store and tells me I have no updates available???

Mac mini, OS X Mountain Lion

Posted on Aug 1, 2012 9:15 AM

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Question marked as Best reply

Posted on Aug 1, 2012 10:18 AM

How did you purchase the iWork apps initially? From a retail box, the downloaded trial or the Mac App Store?


Quite a few users are having this problem. From what I've read of those who have had success, this is what I suggest. It all depends on how you obtained Pages in the first place.


If you bought Pages from the Mac App Store:


Delete the Pages.app from your Applications folder. You will need to enter your password to do so.


Launch Mac App Store & click on Purchases. You should now see an INSTALL button. Click that, enter your password, if necessary, & you should now have the latest version.


If you installed Pages from a retail box or purchased a license from the downloaded trial:


First, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.


Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.


Alternatively, you can download the standalone update here.


I hope this helps anyone still having problems.


User uploaded file

7 replies
Question marked as Best reply

Aug 1, 2012 10:18 AM in response to Kerks28

How did you purchase the iWork apps initially? From a retail box, the downloaded trial or the Mac App Store?


Quite a few users are having this problem. From what I've read of those who have had success, this is what I suggest. It all depends on how you obtained Pages in the first place.


If you bought Pages from the Mac App Store:


Delete the Pages.app from your Applications folder. You will need to enter your password to do so.


Launch Mac App Store & click on Purchases. You should now see an INSTALL button. Click that, enter your password, if necessary, & you should now have the latest version.


If you installed Pages from a retail box or purchased a license from the downloaded trial:


First, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.


Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.


Alternatively, you can download the standalone update here.


I hope this helps anyone still having problems.


User uploaded file

Aug 1, 2012 10:38 AM in response to Jerrold Green1

I don't remember ever moving them initially, but they were not in a folder in applications, so what I did just now was put them in a folder. I can easily take them out, but then each app is just by itself in the applications folder. Should I leave them in the newly created folder called iWork'09 or should I just put them where they were this morning? Or something else? Thanks for you help.

No update for 9.2 Available???

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