edwardleung

Q: mountain lion wifi problem

updated to the mountain lion, the wifi is disconnected every a few minutes, then it needs to shut down and open again the wifi to reconnect to the internet. I'm crazy!!!

 

The type of my MBP is MacBookPro5,3

 

Pls Help!~~

MacBook Pro, OS X Mountain Lion

Posted on Aug 1, 2012 9:18 AM

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Q: mountain lion wifi problem

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  • by Shootist007,

    Shootist007 Shootist007 Aug 1, 2012 9:23 AM in response to edwardleung
    Level 6 (16,660 points)
    Aug 1, 2012 9:23 AM in response to edwardleung

    Look to the Right, More Like this. You are not alone.

  • by edwardleung,

    edwardleung edwardleung Aug 1, 2012 9:58 AM in response to Shootist007
    Level 1 (0 points)
    Aug 1, 2012 9:58 AM in response to Shootist007

    When I went to the apple store with my MBP. The wifi is fine.......Apple store's router is so amazing!

  • by jfsiman,

    jfsiman jfsiman Aug 1, 2012 10:45 AM in response to edwardleung
    Level 1 (0 points)
    Aug 1, 2012 10:45 AM in response to edwardleung

    I changed my MTU to 1300 on the WiFi network and it solved my problem.  Please try it and let us know if that solved it for you.

     

    Go to System Preferences -> Network -> Advanced -> Hardware

     

    check to Manually, MTU: 1300

  • by edwardleung,

    edwardleung edwardleung Aug 1, 2012 5:44 PM in response to jfsiman
    Level 1 (0 points)
    Aug 1, 2012 5:44 PM in response to jfsiman

    It doesn't work. Thank you all the same!

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Aug 1, 2012 5:52 PM in response to edwardleung
    Level 9 (61,287 points)
    Desktops
    Aug 1, 2012 5:52 PM in response to edwardleung

    Check the signal level and noise level using this cool tool you already have:

     

    http://www.macworld.com/article/1162117/monitor_wi_fi_with_lions_hidden_tool.htm l

  • by spflan,

    spflan spflan Aug 2, 2012 4:38 AM in response to edwardleung
    Level 1 (0 points)
    Aug 2, 2012 4:38 AM in response to edwardleung

    I had the same problem.  I upgraded from Snow Leopard to Mountain Lion and immediately had Wifi problems on my iMac.  It would connect but then drop out - sometimes within a couple of minutes, other times lasting maybe half an hour or so.  I kept having to use Network Preferences > Diagnostics to reconnect.  Other devices (MBP running Snow Leopard and iPhones etc have had no problems).

     

    POSSIBLE SOLUTION: I have an old router (BT Home Hub v1.0) and was running WEP security.  I have switched it over to WPA2 protocol and so far no problems.  Wifi has been connected now for a few hours without dropping.

     

    I had previously tried the MTU 1300 change (above) but that didn't fix it for me.

  • by edwardleung,Solvedanswer

    edwardleung edwardleung Aug 2, 2012 8:19 AM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Aug 2, 2012 8:19 AM in response to Grant Bennet-Alder

    Thanks for your tips about the wifi diagnostics, but the report is hard to understand, maybe I must send it to the apple for evaluation. BTW, I have solved the problem by changing the newer router instead of the old one. In my opinion, the upgrated mountain lion needs upgrated router

     

    Brand name: TP-Link

    The type of my old router is TL-WR841ND

    Firmware Version: 3.4.6 Build 090226 Rel.63173n

    Hardware Version: WR841N v3 00000000

     

    Brand name: TP-Link

    The type of my new router is TL-WR1043ND

    Firmware Version: 3.13.4 Build 110429 Rel.36959n

    Hardware Version:  WR1043ND v1 00000000

    Its default setting is:

    Channel: Auto

    Mode: 11bgn mixed

    Channel width: Auto

    Max Tx Rate: 300Mbps

     

    If someone don't want to take any time on the router setting, I suggest to buy a new one.

    I wish above info can hep more people who meets the wifi problem.

  • by mm3forever,

    mm3forever mm3forever Aug 10, 2012 3:28 AM in response to edwardleung
    Level 1 (0 points)
    Aug 10, 2012 3:28 AM in response to edwardleung

    I have same problem too.. I change the rounter wifi security to WEP (I was using WPA2), then the problem is fixed... but hey, Apple, this is serious bug... Not everywhere is using WEP... if I am in airport, i can't change their rounter setting... Please fix it

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Aug 10, 2012 7:57 AM in response to mm3forever
    Level 9 (61,287 points)
    Desktops
    Aug 10, 2012 7:57 AM in response to mm3forever

    One other possible work around that is coming forward is to adjust the MTU size to smaller than 1500 default size. 1453 is proffered as a number that seems to work.

     

    System preferences > network > WiFi/Airport > Advanced > Ethernet >  Manually > MTU: [Custom:] 1453 

  • by dev613,

    dev613 dev613 Aug 14, 2012 10:59 AM in response to jfsiman
    Level 1 (0 points)
    Aug 14, 2012 10:59 AM in response to jfsiman

    Thanks, 1300 seems to be working for me (I'm 10 minutes into the change).  I had previously tried 1453 but that didn't work for me.

  • by dev613,

    dev613 dev613 Aug 14, 2012 12:37 PM in response to edwardleung
    Level 1 (0 points)
    Aug 14, 2012 12:37 PM in response to edwardleung

    I previously posted that changing MTU to 1300 fixed the problem for me, but I changed BACK to MTU=1500 and my system is still "fixed": wi-fi performance is at same level as it was pre-10.8 upgrade. (My original problem was that wi-fi speed drastically decreased after 10.8 upgrade.  Handheld devices on same wi-fi network worked fine.)

     

    I got suspicious when I read someone's post that said that they switched to WEP from WPA2 and that "fixed" their problem.  I have been using WPA2 all along. 

     

    I now suspect that something in the process of MAKING a change causes some sort of reset and that is the actual fix.  But not all changes that I tried worked. 

     

    Somewhere along this process I stumbled on a "fix" for my system:

    1.  A few days ago cycled wi-fi off/on (that worked for someone else in another thread). No joy.  Didn't work.

    2.  A few days ago changed MTU from 1500 to 1453. No joy.

    3.  Turned wi-fi off.  Used ethernet hardline to wireless router for a few days.  Everything fine - bypassed problem.

    4.  Today, created new wi-fi network.  Didn't end up using it.  Using original wi-fi network, changed MTU from 1453 to 1300.  Speedtest nominal.  "Fixed" problem.

    5.  Less than 1/2 hour later changed MTU from 1300 back to 1500 (which was working fine pre-10.8 upgrade).  Speedtest nominal.  System still "fixed".

     

    Again, I suspect some sort of reset occurred causing internal wi-fi hardware, driver, and osx 10.8 to play nice with each other.  Someone smarter than me will have to figure this out and explain it.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Aug 14, 2012 12:47 PM in response to dev613
    Level 9 (61,287 points)
    Desktops
    Aug 14, 2012 12:47 PM in response to dev613

    Your experience supports the theory that there are old preference files that are being mis-handled by the new software. Another "blow them all away and make new ones" suggestion that accomplishes this is to use:

     

    System Preferences > Network > Airport/WiFi > ( Assist Me ) > Assistant ...

     

    ... and set it up again from scratch, including a NEW "Location"

  • by drehstoff,

    drehstoff drehstoff Aug 14, 2012 8:33 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Aug 14, 2012 8:33 PM in response to Grant Bennet-Alder

    Hey, I have the same problem here since I upgraded to Lion - which is no fun at all. Because sometimes you can't just change the router or have access to the settings. Try especially at work to explain the network admin that he has to change the router because your mac doesn't work (while everything else is working fine).

     

    Well...

     

    Adding a new Location didn't work for me. After that I had the same problems. I am connected to the router but after 2-10 minutes no internet signal is coming in anymore. I could have access to the router though. 

     

    I will try the MTU settings. But does it have a big effect on the speed?

     

    Another friend has the same problem since he updated to Lion. He even can't use his Wifi at home anymore and can only connect to the router.

     

    I hope Apple is going to have a solution...

  • by brad-apple,

    brad-apple brad-apple Aug 24, 2012 12:36 AM in response to dev613
    Level 1 (0 points)
    Aug 24, 2012 12:36 AM in response to dev613

    Interesting.  I am running Mountain Lion 10.8, on an rMBP, and was unable to connect to an older wifi network *at all*.  I changed it to MTU 1300, and voila, connected.  After reading your post, I changed it back to MTU 1500 (Automatically, after cycling through and making sure I was back to 1500 Manually first, saving and Applying between each change.)

     

    Still works!

     

    I happened to run wifi diagnostics *before* I did this, so if anyone at Apple reads this and wants me to forward those, I'm happy to (let me know if you want me to run them again, now that it's working)...

     

    Anyway, might be useful to others until Apple figures out how to fix this issue.

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