How do I change my rescue email?
How do I change my rescue email?
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ then > Manage Your Account
5 replies
I have the same problem, but I cannot remember my security question too. the only thing that I do know is my ID & password.
i also have this problem :/
Sign in to manage apple ID
Go to "Password and security"
---> at this point you may be able to change your rescue email address
---> you may need to answer security questions and THEN be able to
Alt strategy --
This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
I needed to change my rescue email b/c I wanted that email to be my primary email/appleID. The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
Summary of Alt:
Sign in to manage apple ID
Go to "Password and security"
click "Send reset security info email to •••••@***.com."
--> may have to go to rescue email address and follow instructions there and it may work
--> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
--------> This latter step was available to me after clicking link in rescue email
But how do you change the rescue email address if you don't know what it is to begin with? I can't get the reset information because I don't know what the rescue email is? any solutions?
How do I change my rescue email?