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Since upgrading to Mountain Lion, my mouse pointer often disappears upon waking the computer from sleep.

Anybody else having this problem. Know how to fix it? My mini is the low-end mid 2011 model, using the mouse with the trackpad built in (magic mouse?).

Mac mini (Mid 2011), OS X Mountain Lion

Posted on Aug 1, 2012 1:34 PM

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14 replies

Aug 6, 2012 12:20 PM in response to cmann1972

Yes, I am experiencing this as well. OS X 10.8 on another mid 2011 Mini (Macmini5,1) with a Magic Trackpad (also occurs with a Logitech mouse, so I don't think it specific to either input device). It doesn't happen every time I wake the computer from sleep, but it happens frequently enough to implicate waking as somehow related - at any rate, it has not occured in any other circumstances besides wake-from-sleep.


The symptoms are simply that the mouse curse is not visible when the computer wakes. I try a variety of things to make it reappear (turning peripherals off and on or unplugging and plugging them back in; toggling full screen mode or changing/quitting apps by keyboard) and nothing I have tried short of restarting the computer makes it reappear. Everything seems to work fine otherwise, but it's no fun to use a pointing device you can't see, so I'd be happy to learn how to resolve the problem.

Aug 13, 2012 1:05 PM in response to cmann1972

Hello,


I wonder if it's a variation of this, of which I've seen many different symptoms...


Resolution

Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.

If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).

Additional Information

This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:

  1. Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.
  2. Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.

Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.

http://support.apple.com/kb/TS4135?viewlocale=en_US

Nov 27, 2012 12:27 PM in response to cmann1972

Very very FRUSTRATING... Please CAN APPLE repair this ****** BUG ???


I can confirm that I tried "everything"...

HDMI connection and using USB hub on my Display

MiniDisplay adapter/Thunderbolt adapter and using USB hub on my Display

Direct USB connection to any of all MINI USB ports directly

USB hubs from a few different vendors

A few USB and nonUSB with adapters Keyboards from a few vendors (10 different keyboards)

A few MICES not only Apple but USB 1, USB 2 and USB 3 from a different vendors


And ALL POSSIBLE MIXES of all posted combinations posted... = EVERYTHING =


Co please REPAIR this ****** BUG my dear APPLE 😠😠😠

Since upgrading to Mountain Lion, my mouse pointer often disappears upon waking the computer from sleep.

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