Apple Event: May 7th at 7 am PT
I need to be able to access my ironkey periodically. Do I really have to get a PC to use the IronKey or spend hours trying to get rid of Mountain Lion and return to the prior Lion?
MacBook Pro, OS X Mountain Lion
See if ironkey has an update that will work with ML.
See if ironkey has an update that will work with ML.
Ironkey has an update. But you have to update thru windows platform only. I have updated my IRONKEY thru my windows desktop. That update states it will support Lion. but when I tried it on my MBP Ironkey still did not work.
Their support site says that they have a "workaround" but you have to Email them so they can tell you what it is. So I did and this is what they sent back:
*****************************************************
"Thank you for contacting Imation Mobile Security Group Technical Support.
This is a known issue as discussed in the Knowledge Base article linked below. I will add your case to the bug and you will be notified of a fix.
https://support.imation.com/app/answers/detail/a_id/498
Your information has been added to a database of users who are affected by this and we will notify you once a fix is available. This should not prevent you from unlocking your device in Windows or any previous version of OS X. We apologize for this inconvenience."
*****************************************************
Not much of a solution, but their answer for now is to use Windows or OS X 10.7
This is quick workaround:
sudo chmod +r /dev/rdisk*
it's needing to this everytime when you plug in the Ironkey.
This worked. You rock.
I am not an expert on Mac. Can you please explain exactly what I have to do.
best regards
mohan
Hello,
Its good that it wkd for you. Can u please explain step by step how it wkd for you. It will be really appreciated
Best regards
Mohan
Insert the IronKey first
Wait till you see the IronKey icon on desktop or in finder
Go to:
Applications > Utilities
Open Terminal (looks like DOS box).
At the prompt, type:
sudo chmod +r /dev/rdisk*
Double click on IronKey and run the app.
Thanks for this! It fixed the issue for me. For anyone who wants a quick script to make this change and open the IronKey quickly, follow my instructions. Please pardon my over-explanation. I did that for anyone who might need the extra info and/or context.
I wrote a script to enable the IronKey after entry.
Here's what I did:
1: Open a terminal
2: Type (in the terminal): ls -al /dev/rdisk*
You'll get back a listing that looks similar to this:
crw-r----- 1 root operator 1, 0 Sep 25 09:38 /dev/rdisk0
crw-r----- 1 root operator 1, 1 Sep 25 09:38 /dev/rdisk0s1
crw-r----- 1 root operator 1, 3 Sep 25 09:38 /dev/rdisk0s2
crw-r----- 1 root operator 1, 2 Sep 25 09:38 /dev/rdisk0s3
3: Insert your IronKey
4: Repeat step 2 (type ls -al /dev/rdisk*)
This time, you'll get a listing similar to the one you got last time, only there will be additional entries.
In my case, I had these additional entries:
crw-r--r-- 1 josh operator 1, 5 Sep 25 15:41 /dev/rdisk2
crw-r--r-- 1 root operator 1, 6 Sep 25 15:41 /dev/rdisk2s0
5: Those new entries, rdisk2 and rdisk2s0 represent my IronKey (note, you may have different filenames!). Also, for those of you unfamiliar with linux/Unix, "/dev/" is a folder on your system. The forward slash "/" just before dev means the root of your hard drive. The rdisk files reside in /dev/.
New rdisk files are created and removed as you insert or remove other hard drives (the Ironkey is a hard drive in this case).
6: Open a text editor and enter the following. Keep in mind that my entry, covering both the new rdisks - rdisk2 and rdisk2s0 are for my system. You may have different rdisk#'s. Change that part to fit your situation. Also, note that the * which follows the rdisk2* in my example means: Match all files named rdisk2*. That means that this will make a change to rdisk2 and rdisk2s0. If I had an rdisk2sblahdeblah, it would also match that.
Enter this text into your text file:
sudo chmod 644 /dev/rdisk2*
/Volumes/IronKey/IronKey.app/Contents/MacOS/IronKey
NOTE about those two lines:
The 'sudo' command means: Run the 'chmod' command with administrative priveledges. You can't run it without that. When this command executes, you'll have to type your OSX login password.
The 'chmod' command changes the permission of a file. In this case, you're granting read access to the rdisk files in question.
The '/Volumes/IronKey/IronKey.app/Contents/MacOS/IronKey' tells OSX to open the IronKey control panel.
7: Save the text file with any name you want. For this example, it is saved as ironkey.txt to your home folder. Once saved, close the text file.
8: Back in terminal, type the following commands (each line is a separate command followed by the enter key):
cd
mv ./ironkey.txt ./ironkey.sh
chmod 755 ironkey.sh
NOTE about these commands:
The 'cd' command will make sure you're in your home directory, where you saved the ironkey.txt file.
The 'mv ./ironkey.txt ./ironkey.sh' command will rename ironkey.txt to ironkey.sh. .sh means the file is a shell script.
The 'chmod 755 ironkey.sh' makes the ironkey.sh into an executable file. It'll be easier to run that way.
9: From now on (or until IronKey fixes this correctly), you'll do the following to access your ironkey:
a: insert your ironkey
b: open a terminal
c: type: ./ironkey.sh
d: type your OSX login password
e: Ironkey control panel will pop up and you can carry on as normal. Leave the terminal open or it'll lock your ironkey!
d: when finished with the ironkey, 'lock and quit' and you can close the terminal.
What I did was write a folder action that I applied to /Volumes and it allows the IronKey to work as normal on the Mac that has this folder action installed.
If anyone would like this, I would be more than happy to post it here.
Can you please post the folder action fix? The Terminal workaround works - but is cumbersome.
Here is the information on creating the folder action.
I am including step by step instructions for those that are unfamiliar with creating and applying Folder actions.
1. Open the Terminal and run the following command: defaults write com.apple.finder AppleShowAllFiles -boolean true;killall Finder
(Or you can use any utility to show invisible files)
2. Create a Folder Action Scripts folder inside of your Home Folder / Library / Scripts
3. Open AppleScript Editor
4. Copy and paste the script below into the Untitled AppleScript Editor page
======== Script starts below this line ======== (Do not copy this line)
on adding folder items tothis_folderafter receivingthese_items
repeat with VolName in these_items
tell application "Finder"
if (local volume of VolName) and (name of VolName is "IronKey") then
set deviceID to (do shell script "diskutil info IronKey | grep Identifier | awk '{print $3}'")
do shell script ("chmod 445 /dev/r" & deviceID) password "Type_Password_Here" with administrator privileges
end if
end tell
end repeat
end adding folder items to
======== Script ended above this line======== (Do not copy this line)
5. Click on Compile in the Applescript editor toolbar
6. On line 6 of the script replace Type_Password_Here with your Admin password
**Note: You can bypass this step, but I do not recommend it.
(If you do decide to skip this step you will be prompted for your password everytime
that you insert your IronKey. Also you need to disable the autolaunch for the
IronKey otherwise you will get the error that this is an unsupported device.)
7. Under the File menu select Export
8. In the save dialog window that comes up,
a. Name your script as IronKey Fix Folder Action
b. Navigate to the Folder that you created in step 2 (~/Library/Scripts/Folder Action Scripts).
c. Click on Run Only
d. Click on Save
9. Open the main level of your hard drive and locate the folder titled Volumes
10. Right (Control) click on the Volumes Folder, then under Services select Folder Actions Setup
11. In the dialog window that comes up select the action named IronKey Fix Folder Action and click on Attach.
12. Close the Folder Actions window.
13. Open the Terminal and run the following command: defaults write com.apple.finder AppleShowAllFiles -boolean false;killall Finder
(Or you can use any utility to hide invisible files)
14. Quit Terminal
Thats it. Plug in your IronKey and it will work as it should.
Thanks kevin_
Great work around. Great instructions. Totally worked. You should consider consulting Imation 🙂
Thanks everyone for the info. on the work-around.
I was big-time bummed when I made the upgrade to Mountain Lion last week and found out it doesn't work with IronKey.
Looking forward to making the changes proposed above to get the disc back on track.
Does anyone understand why it doesn't work in Mountain Lion? Just curious....
Cheers....
I just received this Email from IronKey support:
Greetings IronKey Mountain Lion User,
We are writing to you because you expressed interest in being notified once an update is available that will allow you to use your IronKey 200 series device with Mac OS X Mountain Lion (10.8). We are happy to announce that IronKey software update 2.5.2.0 is now available.
This update includes:
- Support for Mac OS X Mountain Lion (10.8)
- Updated Identity Manger with numerous bug fixes
- Updated Mozilla Firefox (version 13)
- Updated Malware Scanner engine (Enterprise only)
- Other general bug fixes
This update will only work for S200 and D200 model devices. To get your device model, you can unlock your IronKey and go to Control Panel > Settings
> About IronKey and it will list your model. Do not run this update if
> your
IronKey states that it is an S100, S250, or D250 device.
You can manually download the IronKey update file by following these steps:
*We highly recommend backing up your data using the Secure Backup utility
(encrypted) in the event the device encounters any problems with the update.
http://support2.imation.com/downloads/imn/IMS/x200/IKRestore_SS_2.5.2.0.exe
When the update has finished you must remove the device from the USB port, then re-insert and unlock it in Windows before it can be used in a Mac.
Your IronKey will now be at the latest version available for the 200 series:
2.5.2.0. This can be verified by unlocking the device and then going to Control Panel > Settings > About IronKey.
Mountain Lion does not work with my IronKey. Is there a work around?
