HT204550: Apple software on Windows: May see performance issues and blank iTunes Store

Learn about Apple software on Windows: May see performance issues and blank iTunes Store
scoutmom25

Q: My hp laptop shuts down as soon as I start itunes.

It did not do this when I first got my hp and installed. I haven't accessed itunes in some time and needed to get on today. Every time that I try to start itunes it shuts down my hp pavilion g6. I am running windows 7 with intel core processor. I have bsecure installed to monitor our router/wifi.  Bsecure and itunes are both installed on my son't laptop and they are not causing problems together.

 

I have searched so many sites for solutions. I have updated all of my windows settings and itunes is up to date.

 

Thanks for any help.

 

scoutmom25

itunes, Windows XP, bsecure installed

Posted on Aug 1, 2012 5:51 PM