zeffrafael

Q: Purchased apps in New iPad Appstore are invisible!

Basically my iPad doesnt show my purchases. I've tried powering it down, soft rebooting, signing in and out of my Apple ID hasn't fixed it. On both iTunes and my iPhone 4S my purchases are visible and clickable. On my iPad the purchases are invisble, and if I tap on a certain area in the grey, it opens up to whatever app I happened to have selected.

photo.JPG

Any ideas?

 

Tha

iPad, iOS 5.1.1

Posted on Aug 1, 2012 8:30 PM

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Q: Purchased apps in New iPad Appstore are invisible!

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  • by bryno1353,

    bryno1353 bryno1353 Aug 1, 2012 10:27 PM in response to zeffrafael
    Level 1 (0 points)
    Aug 1, 2012 10:27 PM in response to zeffrafael

    This is happening for me as well, just got the ipad today and i can't download any purchases used on my iphone or my dad's ipad. 

  • by Diavonex,

    Diavonex Diavonex Aug 1, 2012 10:29 PM in response to zeffrafael
    Level 9 (66,730 points)
    Aug 1, 2012 10:29 PM in response to zeffrafael

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

  • by bryno1353,

    bryno1353 bryno1353 Aug 1, 2012 10:32 PM in response to Diavonex
    Level 1 (0 points)
    Aug 1, 2012 10:32 PM in response to Diavonex

    already tried this and tried again at your recommendation.  no luck.

  • by Glucodoc,

    Glucodoc Glucodoc Aug 1, 2012 11:24 PM in response to zeffrafael
    Level 1 (0 points)
    Aug 1, 2012 11:24 PM in response to zeffrafael

    I have same problem on a new ipad2. Apps were visible yesterday. Disappeared today. Resetting didn't work.

    App store Apps are still visible on iPhone 4s.

    Not sure what's going on!!

  • by Ergonomic Cat,

    Ergonomic Cat Ergonomic Cat Aug 1, 2012 11:44 PM in response to zeffrafael
    Level 1 (0 points)
    Aug 1, 2012 11:44 PM in response to zeffrafael

    Same issue here. Did hard reset, no luck. The apps are all there, you just can't se them. Workaround is to search by name, but....

  • by zeffrafael,

    zeffrafael zeffrafael Aug 2, 2012 12:05 AM in response to Ergonomic Cat
    Level 1 (20 points)
    Aug 2, 2012 12:05 AM in response to Ergonomic Cat

    Did a restore + backup earlier, no positive results so far.

  • by Hongapple,

    Hongapple Hongapple Aug 2, 2012 2:36 AM in response to zeffrafael
    Level 1 (0 points)
    Aug 2, 2012 2:36 AM in response to zeffrafael

    I got the same issue. I bought a new iPad today. All apps were visible about 2 hrs then all suddenly gone. I tried reboot the iPad, but no luck so far.

  • by nsk nsk,Helpful

    nsk nsk nsk nsk Aug 2, 2012 3:40 AM in response to zeffrafael
    Level 1 (5 points)
    Aug 2, 2012 3:40 AM in response to zeffrafael

    Same here on the New Ipad 3 .

     

    Sometimes I see the text url on the gray background, it starts like "urlhttp://se.itunes.apple.com/WebObjects/MZStoreElements.woa.." etc but I am not sure is it related to this problem or app store login problem (another annoying bug of the last days).

    So I guess there is some kind of error in the server side script and iPad just unable to render it output properly.

     

    BTW all apps are there, just not visible. I can tap by guesswork to gray area and it goes to specific app page.

     

    Don't waste your time with reset, reflash etc - I've tried everything - it's not on your side.

  • by Demo,

    Demo Demo Aug 2, 2012 4:04 AM in response to zeffrafael
    Level 10 (95,908 points)
    iPad
    Aug 2, 2012 4:04 AM in response to zeffrafael

    It is happening to me as well and I have to conclude that the problem is on Apple's end as well, and not our iPads so I would do as nsk nsk suggested and not waste your time restoring your devices or trying to figure a solution for it.

     

    Apple will have to fix it.

  • by nsk nsk,

    nsk nsk nsk nsk Aug 2, 2012 4:36 AM in response to Demo
    Level 1 (5 points)
    Aug 2, 2012 4:36 AM in response to Demo

    If you have too much time and want "to do something" related - try to lower apps quantity to just a few.

     

    The first few installed apps after resets and reflashing were visible and "All / iPad" tab behaves as expected.

    If I remeber right I just hid all apps in iTunes during one of experiment iterations and later re-enabled them one by one after reflashing or resetting.

    Unfortunately it goes gray right after exceeding unknown application quantity (paging problem maybe?)

     

    Also you may find other tabs (Not On This iPad / iPad or iPhone) working properly if you have (or put) some apps there.

  • by John Lange1,

    John Lange1 John Lange1 Aug 2, 2012 4:46 AM in response to zeffrafael
    Level 1 (0 points)
    Aug 2, 2012 4:46 AM in response to zeffrafael

    I'm having the exact same problem. I can see purchased apps on my iPhone but not iPad 3. I can see my hidden apps. One thing I have noticed is if I sign out then back in it tells me it cannot connect to iTunes store but if I go to any other tab in the app store I'm connected and can download stuff. Ifor a test I opened up the iTunes app for music and went to purchased. It gave me the same cannot connect message but after I hit ok all my purchased items showed up. This was only purchased songs. When I went back to the app store I still cannot see my purchased items.

  • by Pat Lim-Chor,

    Pat Lim-Chor Pat Lim-Chor Aug 2, 2012 7:48 AM in response to zeffrafael
    Level 1 (0 points)
    Aug 2, 2012 7:48 AM in response to zeffrafael

    Me too, having the exact problem a few hours back. The PURCHASED page was okay yesterday & suddenly it just went blank! I did like most of you did, power off, reset, did a backup & sync ...nothing works. Hoping the glitch's on Apple's side & hoping they'll rectify the problem soon.

  • by fringe99,

    fringe99 fringe99 Aug 2, 2012 7:53 AM in response to nsk nsk
    Level 1 (0 points)
    Aug 2, 2012 7:53 AM in response to nsk nsk

    Same problem with my iPad three and sometimes I see the same URL. I can see my purchases on iPod touch with no problem

  • by kvdbelgium,

    kvdbelgium kvdbelgium Aug 2, 2012 3:35 PM in response to zeffrafael
    Level 1 (0 points)
    Aug 2, 2012 3:35 PM in response to zeffrafael

    Same here. Drives me nuts.

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